Cleanliness and friendly staff

Breakfadt served cold

lovely spacious room, friendly staff, perfect location for locality

The staff were very friendly. The room was spacious and clean.

The Messene area is not great for hotels, and Kleopatra is definitely one of the better places that you can stay. Just be aware that it is on the main road that has lots of traffic -- I did not realize this -- and request at your booking time a room facing the back of the hotel so you don't hear the trucks go by. Even though I hadn't requested a back-facing room, they thankfully gave us one. The view was not great (looking out onto rather junky backyards) but I so appreciated not being on the street. The manager of the hotel is tirelessly helpful and kind. The facility itself is clean, modern (elevator!), well-maintained. The room was fairly large by Greek standards and very comfortable. The breakfast was outstanding (he made us fried eggs to order).

In retrospect, I would have rather stayed two nights in Kardymili, using it as a base for visiting the Mani and ancient Messene. (Things are much closer in actuality on the Peloponnese than it seems when you are planning from afar.)

The air conditioning worked well. the fridge was useful. Reception staff extremely helpful

Would have liked another pillow

decor and cleanliness

nothing

Clean room… good location

The breakfast was not served until 730am. We booked this because the proximity to the airport. We had a taxi scheduled to pick us up at 7:15am. Accommodation made no effort or offer to put out any food earlier… Poor hospitality. THE PILLOWS IN THE ROOM ARE DREADFUL – WAY TO THICK. Neither of us had a good sleep.

clean, stylish, and personal service

it wasn’t on the main square but close enough and very convenient for airport transfer