My room was perfect, I especially loved the amp to play music on. The bed was super comfy and the breakfast with the views of the river was unreal!

The location was grate,luas line right behind you to get into the heart off the city centre

The price off drinks at the bar and also the mini fridge :(

I thought the staff were lovely and very helpful.

I didn’t really think the rooms were up to standard, the bathroom could have been a little more clean. It just didn’t really reach the price tag.

The property was modern and tastefully decorated. The reception area is extremely welcoming and even has a coffee area and plenty of seating

There is nothing I didn’t like about the property

Comfortable bed

Rooms were very small, everything was very expensive- food in restaurant was very expensive, drinks in the hotel bar were very expensive. Bar was very quiet not much going on, even of a bank holiday weekend.

Beautiful hotel excellent food in elephant and Castle and amazing facilities . Room was small but everything in it and nice shower

50 euro deposit, even though room was already paid in advance. Only accepted card

The door on the bathroom was stuck open. Not good for the early days of the relationship with my partner. we told receptionist but weren't very forthcoming

It was clean and convenient with the restaurants and the facilities in the hotel. The staff were amazing and super friendly so that was so nice.

The lighting in the rooms especially for the bathrooms need to be much much more well lit. It was difficult to do makeup in the room, I had to hold my phone torch up to get some decent lighting. And also there was nowhere to store your bags so it was good that we packed light

Good location, bar and restaurant . Staff friendly

Room very small but that is the nature of these hotels. Room could have done with a good ckean very dusty.

Sauna was nice Pool was nice but not for swimming

I would give this place 0 stars if I could. 1. Check in to the first room, really bad smell coming from the air con vent. This could have just been a really bad smell or something more dangerous. We got moved room to "a better view of the city" which ironically was a better view of a construction site next door. 2. The Rayleigh restaurant on the 6th floor, our room was on the 5th floor. The restaurant was blaring music all night up to the point we requested a full refund and left as we couldn't sleep. Could hear loads of people screaming and shouting in teh restaurant - the current covid rule for bars and restaurants doesn't extend to hotels for some reason. 3. The only positive thing was the meal in elephant and Castle. 4. I would not stay here if you want a relaxing experience or peace and quiet. The "junior" rooms really are junior. The bed barely fits in the room, may aswell stay in student accommodation or poshtel. This is the worst Hotel I have ever stayed in and I know what I'm talking about both from being a guest and from my own hotel management experience. They clearly know how to design places aesthcislly but forgot about like sound proofing and the main reasons why people actually want to stay in a hotel. 5. Final edit, we were meant to get reimbursed for our taxi home after leaving the hotel the same day we checked in. We have not received anything from the hotel or received a follow up call. We called the hotel and they refused to reimburse the taxi as they offered us an upgrade or room change for the noise problems despite us already having moved once in the evening due to unsanitary conditions of the first room.. Don't give this hotel your money. Go some place else.

Decor is relaxing vibe to it. A lot of thought has gone into it. Staff are extremely friendly. Gym is good.

The rooms are tiny. They are not for someone who likes their space but as a solo traveller it was fine for me. But the beds are not comfortable at all and bed sheets are like sandpaper and not a great fit on the bed.

The hotel has a very cool vibe about it. The staff are very friendly and the location is very central. The rooms are a little small but for a couple, more than adequate for a short stay. Access to the swimming pool really made our stay so much better.

The parking is a little bit complicated and you have to pay for that privilege. Access is through a different building and small parking spaces in someone else's building. Garage access key card system was overly complicated.

Great service upon check in from Nick who provided lots of recommendations and made things very easy. Spa facilities are great and enjoyed making use of them. The gym looked excellent but didn't use it. Bar downstairs all very nice and coffee good too. Place is lovely and clean

The steam room was out of order for the entirety of our stay. Rooms in the old part of the building are noisy and it is hard to regulate a comfortable temperature. Rooms are quite small

the facilities were amazing, the views were spectacular

the rooms were next level cold even with the heating on I had to sleep with a robe on

Outdoor pool

Nothing

It’s location

The bed was so comfortable

Room was small for price we paid

Gorgeous hotel, staff were extremely helpful and very friendly, location is brilliant and room was fabulous.

Nothing.

Location, Gym was amazing and the spa!!!

I was charged €50 deposit and it was never returned Weird smell at the bar smelt like sewage pipes

1. Das Personal ist ausgesprochen freundlich und aufmerksam. 2. Die Restaurants bieten köstliche und liebevoll zubereitete Speisen. 3. Die Wellness-Einrichtungen sind erstklassig, schaffen eine entspannte Atmosphäre. 4. Die Bar überzeugt mit einer beeindruckenden Getränkeauswahl und professionellem Service. 5. Das Pub bietet eine einladende Atmosphäre, Live-Unterhaltung und herzliche Gastfreundschaft. 6. Die Zimmer sind komfortabel und geschmackvoll eingerichtet. 7. Die ideale Lage verbindet Ruhe mit Nähe zu Sehenswürdigkeiten. 8. Das gesamte Team strahlt positive Energie aus. 9. Aufmerksamkeit zum Detail ist in jedem Bereich spürbar. 10. Unser Aufenthalt war unvergesslich, wir freuen uns auf ein Wiedersehen.

Amazing interior design and layout felt luxurious

Location slightly far out of city centre but that’s me being picky

The bubbly pool and steam room made for a lovely facility, and took our long journey right out of our bones. The bath in our Super Double apartment was just perfect too. In a difficult week it was the perfect sanctuary.

Das Hotel ist mit dem Shuttelbus bequem, leicht und schnell vom Flughafen erreichbar. In einigen Gehminuten erreicht man das Zentrum, Geschäfte, Restaurants, Cafés, etc. Die Arena ist in unmittelbarer Nähe und in wenigen Gehminuten erreichbar. Das Zimmer ist sauber und stylisch eingerichtet. Das Bett ist bequem. Das Personal war freundlich und hilfsbereit.

Das Zimmer war sehr hellhörig. Jedes Wort der zwei Personen im Nachbarzimmer war zu verstehen. Außerdem hörte man die Wasserrohre (?) bzw. das Wassersystem (?) im Eingangsbereich des Zimmers sehr laut zB wenn in anderen Zimmern geduscht wurde. Sehr enttäuschend, wenn man um ein ruhiges Zimmer gebeten hat.

Quirkiness and style of the hotel

Room space was quite small

Really close to 3 arena. The breakfast was amazing as was the restaurant. The staff were so friendly and helpful.

The room was really small and compact. The building work outside is an eyesore.

Was close to the 3 arena

The bedroom was tiny, so small you couldn’t even walk up both sides of the bed. Food was extortionately priced. No contact from hotel beforehand to book a dinner slot so ended up on the terrace frozen. Wasn’t aware dinner wasn’t included so that was another €46. And it wasn’t even nice

It had everything under one roof, staff were extremely helpful and the food was delicious

There was nothing I didn’t like about the property

The roof top restaurant was amazing, the bottle boy superb and also the lobby cafe and restaurant top notch

No lift to our room , foam pillows uncomfortable and on Monday morning the whole room shook when lorries started passing the room around 4am, we will book a room in the new part the next time

Close to 3 arena and luis stop. Food and cocoktails were lovely Staff were very nice and friendly

Construction work next to building started VERY early in the morning, wasnt able to sleep in. The room was hot and stuffy even with air-con on(same as last visit) and the lights in the bathroom were so dull it made impossible for someone to do their makeup( same as last visit) room light isnt great either. Rooms are quite small/tight to move around