Location good Nice view Comfy bed

Furnishing needs updating,lounges very old and worn,curtains dirty and need cleaning Only 3 pillows,probably could have 4 Room 3016 noisy on weekends,next to restaurant Property is like a maze,very confusing 🤦‍♀️ Pool is actually hard to get out of,exits are too steep and surfaces hurt your feet 👣 Finally….parking IS ADVERTISED on booking.com and property website for free but they will try and charge you….had this conversation at least 3-4 times with staff but obviously don’t read there notes before ringing me and wanting me to pay….if NOT FOR FREE change your description on the website and booking.com to save the confusion 🤦‍♀️

The location of the hotel was quite central and within walking distance to restaurants, pubs, and even the city. The surroundings were quite tropical, and the room had a beautiful view of the river. There were lots of lizards around which was really cool, and the pool and spa were quite relaxing. Room came with soap, dish soap, dishwasher granules, washing detergent and toilet paper, and was quite clean. While the after hours check in process was quite confusing, staff were very friendly.

The after hours check in process was very confusing, as my booking couldn't be found, and you could not check in at the reception on site, but had to walk a block over to another site to check in then walk back. The map was quite hard to understand. The smoke alarm in my room kept going off, which meant sleep was quite unpleasant and interrupted (unsure if this was because of the humidity or because of the proximity of the fan to the smoke alarm). Reception advised to remove the batteries from the smoke alarms to stop this from happening. There was no aircon in the bedroom and the fan seemed to be setting the smoke alarm off. The room was pretty worse for wear - lots of scratches in the walls and quite old interior. The air-conditioner was also leaking - again unsure if this was because of the humidity.

across the river, gorgeous view! city ferry close by that gets you to city , and great restaurants and small store close by. Russell made the difference in making it a stress free stay, thank you Rusell!!!

no cleaning provided ay all during stay

The location and view were incredible. It is a great spot with easy access to the city.

Check in Staff location room size

Shower overflowed Water smelled strange Beds not very comfortable

Central location, close to everything. Amazing view of the river

Was charged for parking per night but in the room book says parking is complimentary?? Was told to arrive at one address but then was told it was closed and had to go to another address for my booking.

Great location and well managed. Friendly staff. We had a great stay! Perfect location for a longer stay! Calm, but still close to the city. We appreciated the large balcony with view over the Brisbane River. Nice!

The only good thing about this place is the location. The Dockside walkway along the river is brilliant and tucked under the Story Bridge there are some good eating options and ferry services. This is the attraction that sucks people into staying here.

Everything else was appalling. The apartment has not been updated since originally built in the 1980s I'd say. Old tired kitchen and bathrooms and a TV that doesn't work - seriously! We requested a change the next morning which was obliged willingly by Irena (who was fantastic). Bridgewater Quays had a much better front on to river view (Terraces only a small side on view) but it also is tired and in much need of basic maintenance. And not entirely clean (someone else's hair in the shower grate!!). See pics of this and broken shower tap ware and tiles, one of several rips in the carpet and chipped kitchen cupboards. Mostly our gripe is that we paid over $410 per night for both sub- standard offering s and they are definitely NOT worth that.

Great location, convenient parking.

Broken lift, terrible WiFi and generally a bit tired

Easy to get to and great location! We were able to walk along the river day and night. Close to take away shops. Pool and apartment were both very clean.

Nothing

The location is great. Other units were nice.

I rang several days before to enquire about the unit as I have mobility issues, a disability parking permit and was travelling with my elderly parents and I mentioned this to staff. I was told they couldn’t tell me which unit. Arrived and found a boat in the next car park that stuck out several feet, requiring lots of manoeuvres to get out. Then we had a unit that after you get out of the lift, you then had to walk up several stairs to the unit. One light in the bathroom didn’t work and a dripping tap. Bed was SO hard and in the kitchen the Internet required 2 cables with one running from one end of the kitchen bench and the other running from the other end.

clean and suitable for family

need to upgrade furniture, handles are loose organize cupboards , fix glass doors as it can’t be close security concern… lucky the unit was up stairs

Great location, Great apartment, QUIET, GREAT value

Lift was out but completely understand due to recent flood daamage

Beautiful gardens and great location. The managers Denis and Rae were so friendly and helpful.

The beds were too hard. Due to recent flooding the pool was closed, understandably, it was a shame but we understand it’s not their fault.

the pool was out of use and also workmen were working on unit above for 2 day, very noisy as I just got out of hospital. I feel that we should have been notified as I was there for rest

Beautiful location Apartment was well set up Staff were lovely

The swimming pool was not functioning, which was really disappointing for my kids as this was the part they were most excited about. The beds were a little hard

The venue was excellent. Walking distance to local cafes and restaurants and a slightly longer treck(1.2k) to Howard Smith Wharves . The rooms were spacious with a great kitchen. Excellent river views and good value.

The only downside to our visit was the lack of an elevator due to flood damage but no big deal breaker. Just got a little more exercise than normal as we were on the third floor.

Good location on the river. Convenient for eating out and easy to get into the city. Fabulous for walking and cycling. Attractive gardens throughout the complex.

Wasn't offered a riverfront unit and the description is vague, suggesting that it will be waterfront. Poor attention to cleaning. Patio was filthy - had to request it be cleaned. Shower hadn't been cleaned - shampoo bottle from previous occupants left in shwr. Poor crockery selection, with no side plates at all. Bed very uncomfortable, with wheels that didn't lock - kept moving around the room. Furniture was spartan and was grubby and stained. Milk (provided in fridge) had expired 5 months previously. Pool was shut for entire 5 days we were there - potentially due to recent floods but no explanation or apology provided by management.