The staff is so helpful, friendly and accommodating. simply the best! The facilities and rooms are so beautiful and unique, just as you would expect a Belmond hotel to be. The food is great, and the activities proposed are very fun & interesting! I would really advise you to do the cooking class with Raul and mojigangas painting with Hermes. The massages as well are best in class! do not miss trying them out! We loved every single moment whilst staying here!

the spa could have more facilities if I really need to find an area of improvement

Just a perfect luxury spot…great location amenities and a staff beyond all words. Merci et au revoir as we say in French

location, history, decor, staff

There was lots of construction noises the last night we were there.

The hotel was really beautiful and the staff was really nice. A piece of furniture (a lamp) and two talavera plates were accidentally broken while our luggage was handling but the manager, Enrique Sanchez was really nice and took care of everything. He made sure we were comfortable, send us addresses of antique shops so that we can go buy a different one in place of the broken one. The hotel compensated 100% the value of our souvenirs and handled everything very nicely. We would definitely come back one day.

All the staff very kind and helpful. Several charming details that are the differential of the Belmond brand that enchant and retain guests.

Restaurante del Parque is below the hotel's standard, perhaps in need of a renovation in furniture and menu. The Restaurant Andanza is great!

Everything was perfect

Everything is beautiful

Buildings far apart

extraordinary service with exceptional staff. remarkable historic property of haciendas sympathetically remodeled into rooms. definitely request room with terrace or rooftop patio for lunches Al fresco. lovely pool area. central location near pedestrian streets for easy access to site. get the Walk and Shop guidebook for suggested walks. the Bibliotheca Publica has a neat shop, English language books, and theatre/concert tickets. the Sazon cooking class was fun and educational. the spa was excellent and reasonable. the concierge service was extraordinary. breakfast included lots of choices. such a festive atmosphere at Christmas. daytime temp in 70s but nights at 40. dress in layers. good solid walking shoes required for narrow sidewalks and cobblestone streets. pedestrianized streets a plus in Centro. the architecture/history tour very worthwhile. very pleased that San Miguel had high standard of health and safety. masks almost universal, disinfectant floor mats at entry, temperature checks. Better than the USA.

it was superb.