the location of the hotel is fantastic - close to restaurants, theatres, nightlife, and public transport to other locations it wasn’t as close to! the beds are comfortable and the staff are helpful

i know it’s hard to stay on top of shared bathrooms but i often found that after the cleaning team had finished, i was still noticing marks and hairs on things from the day before other than that the place was great

Great location and good sized room to fit the family

Could have been advised of no loft facilities and also that a code was needed to enter the building, even to check in.

Room was very clean Shower room's water was low pressure, but very clean Kitchen had everything you need to cook, well done Location to the best restaurants only 5 mins walk distance Staffs were friendly and lovely For this price, nothing can ask more I will come back

Price for both location and service was excellent set between all major hotels but at a third the cost

All good

Very clean comfortable and affordable place to stay with my children right around the corner from the Princess Theatre for our trip to see Harry Potter. Very easy to get to by Skybus and Tram with 3 kids and our luggage.

Room was a lot smaller than seen on the photos. Bed was very comfortable however, which was surprising considering the overall appearance of the room.

Bathrooms smelt like urine and seemed to have mould in some sections. Also just seemed incredibly sketchy. Also the windows didn't have fly wire so if you opened them over night, there was just straight access to the room. This kind of felt strange and uncomforting.

Close to shopping and food outlets and public transport

Unable to check in early, I tried to arrange the day prior. Despite the address, the entrance is on a different street. I was unable to contact the property by phone, calls were not answered, and the after-hours number on the door was disconnected. When I was eventually able to check in I was assigned to a womans room of 6 pods but was unable to access my storage locker due to the placement of the steps and the person above me blocking my locker so I was changed to a mixed sex room of 16 pods. Pod was uncomfortable and extremely noisy, there is no sound proofing at all with 15 other people in the room and especially when you are in the bottom pod and someone in the top pod is climbing in and out all night. Bathrooms were disgusting and filthy. Covered in mildew and mould. Rotten windowframes and doorframes. The lift was broken when I checked out, but the staff member on the desk was rude and abrupt and told me that it was working. I had to lug my bags down several flights of stairs.

Carrying bags up the stairs