Location and friendliness of the staff

The bedding was insufficient and not comfortable. The water jug was dirty and filled with water from other stays.

Location was perfect

Breakfast

Excellent location, 3 min on foot to Hagia Sofia and the Blue Mosque, 5 mins to Grand Bazaar and 15 mins to Suleymaniye Mosque. T1 tram line very close, so you can get over the Golden Horn to Karakoy and its cafes and sites in no time at all. Very convenient to just walk on foot through the old city, plethora of places to eat or to have a coffee or a tea. Personnel is extremely friendly and helpful. Ask them anything, and they will help you around the city, with the transfers or literally everything. It was our second stay in the hotel and it will definitely not be our last :) Natali cooks very good breakfasts; they are served in the lobby during the cold season and on the roof during summer. Both options are nice, and the food tastes like home-made. They don't serve dinner in the Albatros Hotel, so we recommend the 'Sefa restorant', 3 mins up the street - great quality, fresh food and no exorbitant prices :)

Rooms could be larger! :)

The hotel is located near to all main Istanbul attractions. The view from the terrace is amazingly 360, however during our stay the terrace is under renovation but accessible for viewing. The staffs are helpful to ready to assist with all your luggage. In case your flight is afternoon (after the check-out), they have luggage store next to the reception and you can store your luggage while roaming around.

The room toilet (3 bedroom) is glass and not lockable & this troublesome for those travelling with small group.

there don’t have a room with smoke

Location close to everything & great staff, very friendly & helpful

everything was just much better then could be expected. nice beds, soft pillows, excellent location! I will stay only here. there restaurants and cafes near. best value for money hotel

Daily cleaning Friendly staff

Breakfast

Location, friendly and helpful staff, wifi

Everything was good

This is the second time we stayed in this hotel. The location of the hotel is exceptional and is walking distance from landmarks like Hagia Sofia, Topkapi Sarayi, Basilca Cistern and Blue mosque. Similarly Grand bazar and Spice bazar are 15-20 minutes by walk. You can also walk to the SirKeci area to eat and you can also walk further to Eminonu area. The Albatros Hagia Sophia Hotel rooms, breakfast and staff are very good. The cleaning in the rooms and toilet was prefect.

We stayed in room 412 this time, the view from the window was not very good due to the adjacent tall building. But the room had all the facilities like TV, WiFi, A/C /Heater, Beds and toiletries. Due to some reasons the hotel was not able to validate my debit card that I always use for Booking.com. So I called the hotel and they kept my booking. My card worked when I visited the hotel. This also happened with me last year, so I suggest the management of Albatros Hagia Sophia Hotel should check with Booking.com for this issue. The good thing was that Albatros Hagia Sophia Hotel kept my booking until I came physically to the hotel and used my debit card.

close to everything and friendly

The location was phenomenal and the staff were extremely helpful in many ways. As I'm vegan, breakfast options were quite limited, but the staff bought some plant milk, only for me. This small gesture speaks volumes about their kindness. Our transfer back to the airport couldn't pick us up at the hotel due to extreme traffic, and a hotel staff member was kind enough to guide us to a less central meeting point.

The best Team, especially Emin - brawo

It's a great budget hotel. Incredibly friendly and welcoming staff. Excellent breakfast on the top of the hotel with wonderful view. Perfect location.

Location Nice breakfast on the rooftop with nice view.

Cramped room. No bed lamps, just sharp cold light spots in the ceiling.

They really pay attention to the smallest details!