Great location - beautiful old building

Maybe needs a refresh

great location though onsite parking is limited. staff helpful and friendly

very tired decor, carpets felt grubby. windows wouldn’t stay open - kept slamming shut, so room was too hot. heated towel rail on constantly so again…. room too hot. no lift so had to carry bags up four flights of stairs (we are not youngsters). given a room overlooking road with a nice view but traffic and late night revellers (on a Sunday) very noisy. booked through booking.com and felt we’d been given a sub standard room … asked if we could change room after first noisy disturbed night but told they didn’t have any clean rooms available….. hmmmm

Location

The room

Good breakfast and staff very pleasant

Bed a bit old and uncomfortable

sense of history. location

no lift - room on. 3rd floor. Reception staff did carry bags up when asked. ( and down at end of stay)

the location

it was extremely dated, carpets worn out, furniture and decor similar. sadly this could be a wonderful hotel, it needs a huge update on every way.

Beautiful historic building, very nicely preserved in time while still maintaining suitable standards expected of a modern hotel. We loved the whole vibe of this 16th Century Coaching Inn and were made to feel very welcome by staff. The top floor room was quiet and spacious with views over the old rooftops. Having read some comments about the fact that it needs updating we were apprehensive at first, however were pleasantly surprised that this is in fact the whole point of the building! Entering this place is like going back in time to another world. Parking on-site was cheap and driving down the old cobbled lane to get there was an experience in itself. Our room was very quiet, being on the top floor, and very spacious indeed. Bed was super comfortable and there was a nice large bath with shower in spacious bathroom. We were very much impressed by the rustic feel of the place and have vowed to return in the future.

A little bit expensive, but in comparison to the general prices of accomodation in the town we feel it provided good value as a one-off treat.

Breakfast is decent apart from the hard fried eggs - 3 days on the trot ! The parking and location is perfect for the town . It’s the cheapest “hotel” option with a car park In the centre.

Getting very dated and poor value for money . Booked double rooms , single occupancy as no singles were available at time of booking then were told we could not have a discount for only 1 breakfast due to the booking saying 2 people were occupying . Happy to only give us 1 breakfast though 🤷‍♂️ Also now charging residents £5 a night to park separately and you have to pay it all upfront when you check in . We were paying nearly half this a few years ago for the same rooms and the hotel is in decline. Thread bear furniture. Broken slats under the beds . Dated showers . It all just about works but in need of huge investment if they want to be charging £340 for 3 nights single occupancy . One small but indicative issue .. the automatic coffee machine was not working on the last day so they just put Nescafé sachets out to make your own with hot water. They have a separate coffee making machine in the same room ( for chargeable coffees as part of bar service I think ) - poor show not to be using this instead if you wanted a decent coffee ! Penny pinching in my view . Door cards kept failing which meant you had to go back down to front desk to then be met with “your putting it by your mobile phone!” . In other words it’s your fault not ours that our antiquated door system keeps failing. Not keen on the guy on reception either .. could be far more welcoming and pleasant. Or maybe he feels he is flogging a dead horse .

Lovely old world hotel, very spacious room, good bed, bathroom with bath and shower, excellent value breakfast, friendly, helpful staff, great location, excellent overall.

Everything was finr

Good quality and choice for breakfast. Excellent central location, with private parking. Dog friendly.

Friendly staff, good location.

Needs updating, very tired looking

Excellent reception staff. Friendly and efficient. Location. Parking. Good value. It's an old property. Expect to get slightly lost while finding your room on the 3rd floor.

Rooms are a little tired in places.

Staff extremely helpful and friendly. Breakfast was lovely too. Room was a good size and facilities were good.

Found the bed very uncomfortable. Didn't sleep well. Mattress was extremely soft, as I lay on it I could feel the actual divan underneath.

Loved the decor in the hotel and the nice old fashioned touches. Good breakfast and location was great, close to lots of pubs etc

Could have done with air conditioning in the room as it was very hot. Bathroom wasn't great, seemed quite old

Excellent location. Good self-service breakfast. Staff were friendly and helpful. Very good value.

The furniture in the room looked quite worn, but it wasn't a problem.

Scruffy worn chair

Stay perfect, just what we needed