Comfortable and big size room. The swimming pool is great.

No hot water in the shower. The breakfast buffet was not conform for a 5 star hotel. The wifi and the TV didn't work at all in our room. The location is not good out of the city and it's quite difficult to get a taxi. The staff looked surprised with this request...

Very good hotel, beautify view, customer servises

nothing

I loved how the staff went above and beyond to help us switch rooms to our liking. The 6th floor had beautiful sunset,sunrise and river views. The breakfast was amazing. And the help from the greeters and staff was amazing! We will be back. I give the staff 10 stars

I Cant find anything to not like about this place!

Big room

service

River view room

Price at hotel not the same as what I booked. My paid price was $40 higher

The staff is very nice.

The room was supposed to be non smoking, but it had a very strong smoking smell. The room was situated conveniently by the pool, but unfortunately it was fool of mosquitoes.

Breakfast was very good. The hotel is located right on the Mekong River, so the view from the room was lovely. Also one could go for a nice walk in the evening. The Japanese restaurant is worth trying!