great customer service; chef made excellent breakfast. Once issue bought to their attention it was handled. quickly. I loved the pool area with great bartenders at outside bar.

Coffee cup had lipstick on it; Outside women's bathroom had NO water coming out sink to wash hands. The room had old curtains with stains. The carpet had stains as well. Electrical plugs were lose and adapters were not charging. Toilet in room was not working properly; had to hold it down to flush and the hinge fell off the toilet seat. Towels were very hard like sandpaper and old!

location, good breakfast, clean

no window

Habitaciones confortables

El desayuno no tenía variedad de alimentos. No estaban preparados para una alta demanda y las filas para tomar el desayuno eran muy largas

The breakfast was really good, a lot of varieties. The omelettes were excellent. The staff was excellent and Friendly.

The rooms could have been a little better, pertaining to the floors.

The hotel”s location and the amenities

The bathtub was peeling off the glaze and it looked horrible.

Location was great

Hotel is old and in dire need of a renovation. Dirty old carpet and furniture, scraped up and dirty bathtub and overall just pretty dismal. Way below expectations especially with the insane price tag of $347 for one night. Would not do again.

Nos gustó todo, la amabilidad de los empleados el servicio de valet parking excelente gracias a Noa por sus atenciones.

N/A

The hotel is nice and I liked the location, the restaurants, casino, and the staff were awesome. Dry walkable area.The beach is 8 minutes away. The staff makes it worth staying with such great attitudes. And it is very pretty on the inside.

The price of the rooms were too expensive. The rooms need upgrades. The full beds should not be the standard size but queens. The bathtub was rusted and paint coming off. The carpet were heavily stained.The rooms are older but need a little help.

Excelente personal, su servicio y amabildad están en lo máximo. Me encantó el desayuno, el jacuzzi, la cascada de la piscina, la sala del cuarto, el agua caliente de la bañera y la piña colada. Me gusta que los elevadores tengan cristal para observar mientras se usan.

Pensé que tenía acceso directo a la playa y tiendas de traje de baño y cosas para piscina. No tenían máquinas de café con variedad como French vanilla capuchino, etc. el Happy Our ofrecido a los clientes cierra muy temprano.

Hotel centrale con possibilità di parcheggio. La disponibilità dello staff. Parcheggio in loco coperto e gratuito. La piscina è carina

La prima camera assegnata aveva il bagno sporco con evidenti tracce sul water. Per fortuna ci è stata data un'altra camera in quanto non era possibile intervenire per pulire la prima. La colazione era un pò scadente e aprendo una confezione di cereali erano presenti larve e muffa che avevano ormai prodotto i moscerini. Per un hotel di questo livello e fascia di prezzo il bagno è ridicolmente "antico" e scadente: niente doccia ma tenda di dubbia fattura nella vasca scrostata e con rubinetti arrugginiti.

La ubicación , el Restaurante , las habitaciones

El desayuno

El área de la piscina, la habitación grande y cómoda.. el personal súper atento, amable todo fue increíble.

El desayuno fue un poco desordenado, nadie te explica.

La piscina muy buena y la comodidad y amplitud de las habitaciones

La poca variedad del desayuno

Die Nähe zum Flughafen und das Casino im Hotel. Das interne Restaurant ist empfehlenswert, sofern man gerne Fisch ist. Die Band im Casino hat einen Flair verleiht. Direkt um die Ecke ist ein großes Einkaufszentrum, welches Tag und Nacht geöffnet hat.

Die Zimmer könnten mal überholt werden, da es schon ein älteres Gebäude ist.

La comodidad y el trato del personal

La piscina muy bella

No me gusto para nada el desayuno, poca variedad de cecinas, quesos, pan, masas dulces etc., pobre en muchos sentidos

Pool facilities and breakfast

I didn't like that I was charged an additional night because of an obvious mistake while booking. The rooms are a bit outdated.

the Covid protocols were strictly followed.

I love everything .. When I travel to Puerto Rico thst is my go to place..

Friendly staff, very clean, everyone was nice and helpful.

I just wished the view in our room was nicer, I was expecting more of a luxury stay but this place was overall good.

Facilidades, piscina, desayuno

Estuvo bien

Conforto, tamanho do qiarto

Ar condicionado no lobby sempre muuuuito frio

Great location to the beach, food and shopd

The toilet made a loud noise Everytime it was flushed. The daily breakfast did not change. Always cubed hashbrowns you get in the frozen section of the grocery store, sausage patties and scrambled eggs. They need to turn up the heat the food was on the verge of being cold. Thought they would alternate days with bacon but no. The guy that prepared omelettes was very good. The happy hour now has a limit of 2 drinks and the margarita that was made fresh was the worst could not drink.

The pool/hot tub, free drinks in the evening, casino..

Nothing!

i did not like the breakfast. lines were too long and quality of food was mediocore.

The Staff was very polite and helpful, the free breakfast was awesome!!! ( they had a nice variety of hot and cold food) I loved the room especially that I could close the bedroom door and not hear the TV in the other room so my husband was able to relax and enjoy the TV without disturbing me!!! we were unaware of the 2-free drink tickets per day so that was really unexpected. and the beach was about 2blks away

The location of the Hotel it was close to the Airport but not close to any attractions

Espectacular

Me gustó todo

Breakfast was good. The location was great. The staff were efficient and friendly.

Had 5 guests in our suite but only 4 sets of towels. And we had to request for extra pillows and blankets.

Breakfast was great. Service was great . Friendly atmosphere.

Everything! The pool was awesome, the pool bar. All staff including housekeeping were very friendly.

Struggled getting our rental in and out of the parking ramp with our room key. Was difficult.

Atmosphere

Price for parking