Clean place

No body for check in & no English notes for entry I stay more than 15 minutes outside with asking other people to help me how to entry to hotel & place not feeling any comfortable at the place & no body in hotel you help your self or ask the guest , very bad

Good price, near to tram stop which runs directly into city center without changing line

Very tiny bathroom (but clean)

Quiet, nice location, nice room

No toilet paper, no AC, no mini refrigerator

Getting room key from the save outside, room at the upper floor with a view

The hotel and its staff prepared for me very unpleasant stay in this facility. According to the published hotel information on the site it offers free parking (in the street by the accomodation), which is non-existent in reality. The hotel is placed at the end of dead-end street, which is permanently full of cars parking on the both sides of the road (see my two photo's). In the late afternoon/evening the situation had not improved and it made impossible to park the car. This fact meant really bad surprise for me, when I arrived after long drive and needed accommodate asap. Unfortunately, due to the Covid, the reception was empty and the responsible staff during the call with me demonstrated zero willingness to contribute to solve the problem and to recommend some alternative parking place. The called receptionist was able to repeat only- you can park your car on the street as it is described on the site. I have no other recomandation for you. That really did not help, especially as the called person showed the tendency to be aggressive after short while and left me to deal with the problem without any help when I was very tired after the trip. (Eventually after more than half hour waiting I had the luck that one car left and I directly parked at this place in the street.) This kind of behaviour is probably the hotel culture, as the other person on the reception in the morning did not bother even to say hallo when I came to the reception. I left without the breakfast despite it was paid as I felt completely unwelcomed and ignored. I have to say that this was my only experience like this after many years of travelling and I strongly don't recommend this place. The ignorance of the hotel staff, lack of any empathy and zero hospitality was really very unusual here.

Country

lack of toiletries

Location

The room was too small and very cold. I wrote to the hotel staff asking for additional blanket but got NO REPLY. The worst nightmare was the PILLOW. I had an important meeting in the morning and could not sleep well due to the pillow. The only good thing was the location. Thanks

The Hotel ensured the then policies in place in Germany regarding COVID were executed. The breakfast was varied and well cooked or displayed. Parking was non existent at the Hotel but the local cemetery had plenty of free parking places a short walk away. Overall a good hotel given the B&B cost, making it value for money compared to other Hotels I experienced.

On two occasions during my week's stay my room was not cleaned and fresh towels replaced. This was even after placing the appropriate signage on my bedroom door AND informing reception.