the hotel was clean and the staff was nice (especially the housekeeping Manager Anna!!).

I did not like the breakfast as there was not much option and the woman didn’t look friendly or welcoming. Moreover we were the only one having breakfast in that moment and there was a lady going back and forth with a noise cart to bring two dishes left in a table.

very good hotel to stay at after getting off the plane. clean room with comfortable beds and clean a clean bathroom. the breakfast was alright and the staff were friendly

I wouldn’t say there was anything bad about the hotel. I wouldn’t stay here for more than one night but it is just an airport hotel

Antonella at the front desk went above and beyond duty to make our stay pleasant and worry free.

A bit out of the way from public transportation, but good parking for car.

Everything was really good. We were traveling by car so the private parking space was really nice. It was secure and had security cameras in the parking space. Then the room we stayed in was really big, it had a huge living room and kitchen and a separate bedroom and bathroom. Both the bedroom and bathroom were really big. The bed was really comfortable and we had AC in both the bedroom and living room. We really enjoyed the apartment. We didn’t use the option of hotel breakfast, although we passed by it in the morning and it looked really good. We ate at a restaurant which is 1 min from the hotel and which was really awesome, I totally recommend it, it’s called Graziella Chalet. The staff at the hotel was also really helpful and had very good English speaking skills, compared to other places in Italy we stayed at

Room was okay and clean

Location- not in a nice area Common areas were unclean Swimming pool not available for use General status of building poor

very friendly staff

I enjoy my stay at the Eracle Hotel let them get you a taxii I got a taxi try to rip me of but I had his number I reported to the hotel the were brilliant I got money back the staff and mangers couldn't do enough for me and the family I would stay there again

There not much things near the hotel for kids to do the swimming pool was closed it doesn't belong to the hotel

The room was specious with very comfortable beds and terrace. Airconditioning was central but cooling was OK. Location was good, near hotel was petrol stations with good prices :)

Nice room design. The minibar cooled the drinks very well.

The shower door is too small. You can only enter the shower at a certain angle. 100 light switches, like playing memory in the room. Manipulated presentation that the hotel has a swimming pool, when in fact it is not so. Whenever you arrive/leave the parking lot, you have to get out of the car to ring the bell to open for you.

the stuff was helpful, available free parking, easy to find, good wifi and breakfast. comfortable beds, nice rooms. in one of our room was broken toilet and shower didn’t work well, but stuff was ready to change the room

there was only one big minus for us. the location. we need to search closely. if you want to go to Naples think twice to choose this hotel. it’s really far from city. there is no buss or metro station near the hotel. you need to take taxi to go there which is really expensive. there is no place where to eat normal food, we just found cafeteria where is cakes and cocktails. everything around hotel was closed. and area was pretty littered on the streets.

24 hour reception

Distance from car park to our room with steps down to our room making suitcases difficult to manage.