location was the only thing that was sort of okay.

dilapidated building, rude staff, No Signal, broken toilet seat, one piece of soap for toiletries. mould in the bathroom no wardrobe or shelving. found staff cooking Chinese/thai food on a gas cooker in there staff accomodation on the 6th floor. no security during the night. very tight corridors which looked a real fire hazard. very load noise from 0630. no yea just coffee. the list could be very long. no breakfast in the morning. lift not working left at 0700.

This Hotel is a friendly family run operation and there room charges are very keenly priced, it is old victorian style Property( amazing dinningroom) located on the promenade with fine views of the bay area . Bus service runs outside which will bring you to main bus terminal and ferry port. also a good location if you going to use the elecrtic tram to Ramsey. Would suit clients that are on a budget, or just want good value.In a very nice location.

Staff very helpful. Breakfast good

No working lift

breakfast was amazing,nice chatty ladies who served us. this is the second time ive stopped.

I didnt get fresh towels in my room but as i was only staying for 3 nights it didnt bother me. My mates room says his tv didnt work and the lights wouldnt turn on. But again it didnt bother him. The lift would of been handy as i was on the top floor.those stairs were a battle. Coming back on a night out,there was kids outside the hotel and you could see them watching as you put the code in the door to get in.i thought that looks abit dodgey.

As someone familiar with the hotel i've been just glad to return & be welcomed by the friendly staff. This time i had a splendid single room facing the promenade with a balcony from where i could admire among others the horse tram once again in operation ;) Superb breakfast as always, comfortable rooms i can't ask for more.

The food was of a good standard and tasty. It had not changed from my stay last year which I am glad. It was a good location.

The lift working.

Good breakfast and friendly staff

Bar was closed

Staff good helpful especially Tim and his brother behind bar Room great sea view comfy bed will be back

Quite a walk from central Douglas But then found loads of buses 😁