Jose the doormen and helper was amazing.

Everything was great

I like the building, it have everything you need to be entertainment, basketball, billar, football, big screen to watch a movie, jacuzzi etc

The food.

Brilliant service and friendly staff.

Nice countryside feel, surrounded by nature. Less than one kilometer to the Coffee Park! Alejandro provided the best possible service. He even called me to ask what we wanted for breakfast so it was ready when we got to the restaurant. Kids enjoyed the pool and dog’s company.

Nothing

clean, peaceful and an amazing staff that was always there to help us with everything we needed.

nothing

The breakfast was good. I love the arepas with cheese. The hotel is in a very nice and quiet farm, with birds singing, with a nice jacuzzi and very close to key places to visit in the area, like the Parque del Cafe and Panaca, among others. Alejandro was very nice, he suggested places and coffee farms to visit. He was available for every request we had, which he responded nicely and properly.

I would have liked to find other options for dinner like sandwiches, salads, kebabs, small soups or something no too big as a complete meal which is to heavy to eat at dinner time.

beautiful finca and closed to parque del café

no air conditioning

Whole hotel is great

Rooms will need maintenance.

People at Finca Santana are super friendly, welcoming and helpful. Here we felt like home.

Food was great and the customer service was outstanding

Small leak in the ceiling, rain came through when it rained hard. Lock on the bathroom door didn't work properly. No wifi in the room which was disappointing

The place was so lovely that once we arrived we wanted to stay even longer than originally planned! Beautiful place, clean room. Nice pool and also a jacuzzi wich was nice in the evening. The people owning the place and all of the staff were so lovely people and service was excellent. They helped us with travel planning and finding activities close by. The hotel is 1km from Parque del Cafe and you can also do for example canopy in Montenegro. They serve dinner and we loved the food. They have lovely and friendly cats and dogs on the property. We were very happy with this place and we can absolutely recommend it!