I like to return to stay at this place. The check-in process was extremely fast. The room was spacious and cosy and I really appreciate the coffee provided in the room.

It's great having coffee provided in the room; however, the provided 3-in-1 sweetened mix isn't ideal for plain-black coffee drinkers. :) Also, there was some persistent noise in the morning coming from the outside - like someone was banging some tool on the metal balcony railings.

Large quiet room with a large comfortable bed. I'd booked a single so was expecting something much smaller (may have been upgraded). Lovely shower. Close to train station and a park. No extra charge for a dog, and clearly stated in pre booking information. Easy walk into town (Graz is lovely) and on the same road as an excellent vegan restaurant. Having a little fridge was handy (could have done without its minibar contents but others like that). Easy train ride up to Mixnitz for excellent hiking/cycling. Hotel offers free bikes which if I had stayed longer I would have used. Great WiFi.

Really nice staff, hotel close to everything, yet safe and calm. Fridge in the room.

Extra fee for coffee/tea

Chris at reception was super kind and helpful.

Better lifts or ramps to connect with garage would be great

The hotel is quiet, nice, comfortable. Nothing fancy but perfect to relax. The staff in incredibly friendly and responsive.

Only suggestion would be to put the WiFi password inside the room. I arrived at night and there was no over else to ask

Location is quite good if you are traveling via train, just between the station & city center on the main street with lots of public transportation. Arrived after 16.00 so no receptionist was there for check in but got clear instructions to get the key cards from the lockbox in the entrance. Breakfast was fresh and tasty.

We booked 2 single rooms but rooms arrangement was different. One of the rooms had the toilet separate from the sink/bathtub and rest of the room was very small, especially around the head of the bed (lots of light switches next to the head of the bed, making it challenging to get comfortable). Also for the price of the breakfast I would expect more variety especially in the pastry section. Lastly, a pile of clothes was left in the closet by the previous guest, so i had to move them to the reception area and send a message to inform the hotel, to which I got no response.

Friendly staff, clean room, services (coffee, tea, water boiler in the room under request).

The place around the hotel - it is nearf the train station, so the neighbourhood looks not nice.

very comfy bed, v clean, easy parking, central location, very friendly staff

nothing

very clean and family friendly

needed extra pillows as the first ones were flat

Excellent glutenfree breakfast