I booked because it has an ev chaŕger but it was only accessible by a mobile phone app ,should be available to charge through credit or debit card .I had problems with charging my car as there are very few chargers in the the area otherwise a good hotel.

Luvley location

Paid for Gala dinner which I thought you would get wine or champagne on arrival or at midnight to bring in the new year

A good sized bed and good location

Expected a better room given the price. A damaged window we couldn't open, damaged tiles in the bathroom and mould around the bath. We couldn't comment on the staff as we didn't see them. We stayed at a much cheaper hotel on our first night and have to say it turned out to be a better experience.

Great meal on the first night with a good selection of food and wine. Nice to find a white Riocah. A full and varied excellent breakfast. Staff all very freindly and engaging

Possibly due to location of room but the internbet was very poor and to be honest didn;t improve much in the common areas so maybe it's Wifi in general not just our room

the location, the staff and everything about this Hotel was superb Jenny was especially ace

nothing to dislike

lovely location very close to the town

could of provided water in the room eXh day ,

Welcoming staff on arrival. Lovely bathroom. Nice and warm!

Most of it

None of it

Lovely room and breakfast. Very nice grounds and we enjoyed having a drink by the river on a sunny day.

We couldn’t get a reservation at the restaurant which was a shame. However, we found somewhere lovely in the town.

the property was clean, staff friendly and the location beside the river was great

nothing at all

lovely hotel excellent staff and great food

all lovely just wish we had had a walk in shower rather than over the bath didn’t think to ask!

The room was wonderful with a view over the river, staff were extremely helpful and very friendly, breakfast was the standard offering in a hotel and well cooked. The dinner menu ,although short, gave an excellent choice of well cooked food.

Our original room was very small and dark but we were given a lovely alternative room.

Excellent room, friendly staff and great food. Relaxed atmosphere in a fabulous location.

Nothing really to improve on.

The location was central and perfect for our needs. The breakfast was very good. I had full English breakfast.

N/a

The parking was good, the hotel is tastefully decorated and the room was clean, we had everything we needed.

On arrival, the receptionist was efficient but not welcoming. The restaurant staff were quite abrupt, for example a bottle of wine was delivered and slammed onto our table with two glasses but no cooler and no conversation. The waiting staff left much to be desired especially the blonde lady wearing a visor as a peaked cap who clearly didn’t want to be there. Thank goodness for Daisy, who was efficient and delightful rescuing the deficiencies of others!

Average.

Run out of choice at the continental and was not asked when we checked in to book breakfast

Plenty of room to relax outside. the weather was good so sitting by the river was very pleasant.

The outside area could have benefitted from more rapid clearing of litter, drinks etc.