Heritage building very well kept

Breakfast

The Oberoi group really knows how to take Customer service to another level and the Cecil encapsulates that..we were made to feel so welcome...every request or requirement was taken care of..will surely recommend Cecil to anyone looking to relax in this oasis in the hustle and bustle of the town

Good variety and taste of food. My kid really enjoyed the activity area. Love the Hospitality.

Should have given complimentary Hi tea

The property is well maintained, with courteous staff & excellent food 👌

every thing was immaculate. The staff was more than courteous- ranging from the front desk, to the housekeeping and the restaurant staff including the Senior Chef Raj Kumar

Not applicable to this property

breakfast was not very elaborate however was very good, location was excellent. entire staff and specially Mr Rajkumar [ chef ] was very courteous. Nati folk dance was an experience for us.

confusion regarding my room allocation. we were initially given 501 and then shifted us to 208 eventually was sorted.

The breakfast was good - the spread was not very big, but the taste and service was excellent!

Minute details were taken care of.

extraordinary staff and team-cleanliness is at par too good.the food served there was very delicious and served with love

NA

The old world charm and hospitality

Location was a little far from the mall road and there is no real view

Staff were extremely courteous. Probably the best model of customer service one can ask for. Not a time goes by when the staff are not attending to your every need. This type of service and values this hotel upkeep is beyond excellence. Our kids had great fun at the activity Centre and interacting with the hotel staff. We adults had a great time with the ambience and even warmer courtesy extended by the staff in every aspect of our stay.

Once you experience Oberoi Cecil you will hardly have anything to complain about.

Everything was just perfect, the staff cooperativeness is exceptional, they would take care of the minutest of details to make sure you do not feel any discomfort at all. Food , room service, house keeping, everything is just what you expect from a five star property

I am really not able to find out anything bad about this property, My whole family enjoyed our stay here with all praises and nothing bad to say for sure