The hotel was very clean and the staff is very accommodating! Ben is super friendly and we enjoyed his service and knowledge at the bar. Also the front desk was on point when we needed a tooth brush in the morning that someone had forgotten.

We wish there was a pool but otherwise everything was perfect.

pictures

refund policy

The staff was pleasant. The parking was great. The area location was great.

The bathroom had hair clippings on the bathroom floor and by the shower door. The pullout has a stain. I did not feel as though the linen or sofa was clean and did not feel comfortable to sit on without a barrier. I think there should be disinfectant wipes placed in rooms to wipe down knobs and controls, instead of one in a pkg.

The French was great.

Had to wait for until 6:30 for restaurant to open

Everything was great. The room was cozy and clean. The staff was very friendly and accommodating. I would stay again if I'm here in the future

I had to leave in the morning...lol

The location was convenient and nicely maintained.

Breakfast was not included.

The hotel was excellent overall and we were very pleased. Minor things were the only distraction from a perfect stay.

There was mold in the corners of the bathroom shower stall and the tv in the bedroom area had a black line running through it.

Location was great

Pull out sofa bed mattress was thin and uncomfortable, bathroom didn't have an exhaust vent, shower had half partition glass

Robert the bartender in the Bistro was excellent friendly great guy!!!

My price was way more then what my booking reservation said it would be.

I’m very impressed the cleanness of the room . they provide all the necessary amenities. Staff are super friendly. I picked this hotel due to its location, which is only 9mons drive to kings island. 4mins away from Kroger , Walmart. many restaurants around the areas too hints: it’s 50’s anniversary at kings island with fireworks at 10pm. our room was on 4th floor and facing the main road which allows us to see the fireworks from the room. definitely extra bonus of staying here.

I got reminder from Marriott for early check-in the day before. however, neither Booking.com nor Marriott provides me the Marriott booking number to do online check in. due to the time constraint, I didn’t hear back from neither company for the confirmation code request or help. I called the hotel to notify them my late check in to secure my room at the end.

The staff was very friendly and accommodating.