When I arrive to trujillo from Virginia somebody in front desk was really rude .

When I arrived to trujillo from Virginia somebody lady in front desk was really rude and cooky 😔

The best was the waitress, very kind and friendly

The night sounds, water pipes, conditioner air in the ducts into the walls

The location was good. Lovely cleaning staff. Security in front of the door. Beautiful pool inside and on the roof from the hotel. A nice menu in the restaurant and good looking bar.

We were a bit disappointed by the fact that some basic facilities in the room didn't function. For example our air conditioning didn't work, as well as the light in the bathroom and the locker. Altough we were proposed two times to go to another room, they fixed it all, but still it gave some inconvenience at the beginning. In the end one member of the staff was able to talk English with me. That gave me a lot of language barriers. For a four star hotel I expected a bit more people where I could talk English with at least. In my honest opinion from the bottom of my heart, a bit too overrated for a four star hotel.

Beautiful pool, great location, great air conditioning, good breakfast buffet

Extremely spotty WiFi