The location of Avocet apartment is very good for the shops,buses,harbour etc. It is a lovely light property. Just one or two small things were missed by the cleaner. The grill pan was very greasy, the oven with crumbs still in, some of the plates and mugs and glasses not too clean so I washed them all before our use. There was no cleaning material for the kitchen sink, bathroom etc. so that it could be cleaned at the end of the stay so I bought some myself as I like to leave the property as I would like to find it. The bed linen and towels were very clean.

The flat is perfectly located for everything in Wells, and despite being in amongst everything, the noise from the town was not too noticeable. The noise from the flat below could be more of a problem (very thin floors), though fortunately for us there were only people in there for the first weekend. Also, the water heater comes on for half an hour at 11.30 every night, which seems a little late. The flat was generally in good condition, and a fine size for two, but the cleaning could have been better - we found hairs all over the place, and the bathroom floor did not seem to have been properly cleaned at all. All the electric goods worked fine, and there were ample essentials provided, if not the extras that you might find in some other holiday homes (no tea, coffee, sugar, condiments etc, but plenty of bedding and storage space). Would definitely recommend to any couple that could put up with the odd bit of noise from downstairs.

Lovely apartment ideal for two, close to the quayside. Quiet and comfortable. Everything you need close by.

Our stay at Avocet was perfect for my husband and I. The apartment was ideally situated in a quiet area just a few yards from the harbour,and Hopper bus stops. The kitchen utensils were adequate for us, bed linen,towels etc clean and fresh. Having a parking space was a bonus rather have to fight for one after being out for the day.

Awkward to park the car but location very near quayside Kitchen sink grubby and stained Bed comfy but seemed smaller than average double

The property is in need of an update probably a new kitchen and bathroom but overall it was clean and comfortable,the apartment is on the first floor and although an outdoor seating area is available this needs tidying

We stayed in Avocet apartment over Easter weekend. its location approx 30 seconds from the quay is great ..The parking is a bonus but the access tight with a large car, a bit more info on booking would be helpful. The apartment was very clean and spacious but a little dated in places eg kitchen and bathroom . The pre booking info says things would be there for the first night so i expected a few t bags , some milk etc but nothing . As Wells is a small town late arrivals could be stuck with not even a cuppa !!! The towels were lovely and soft and as they were provided I thought a T towel would be also but alas no !!! The storage heater on the landing did not work and as there is no heating in the bedroom ( again this would have been good to know ) it made it difficult to get the bedroom warm , An extra blanket for the bed would have been nice , that said we were not cold despite the poor weather. The kitchen was well equipped and joy of joy the oven and hob worked efficiently , stayed so many places where they don't! The local and house info was helpful and the books and games a nice touch, also lovely to have a proper table to eat at . This apartment is dog friendly and yet was well presented in terms of décor and furnishings and as already stated very clean. Just a few simple extra could elevate this property to a 4 star but all in all we would stay again for its great location.

Very central location with everything within walking distance. Although the apartment is advertised as being suitable for 4 people I wouldn’t try it for more than a couple of nights if there is four of you. One of the couples/children will be sleeping on a grubby sofa bed and if you’ve got children you’ll all have to turn in at the same time. We realised this and took a single mattress and bedding for our 6 yr old daughter which just about fitted into the bedroom. The main areas of the flat were clean, especially the cooker but the box under the bed containing spare pillows was completely covered in dust and cupboards hadn’t been cleaned - not to mention that two of the saucepans had been put away with water/residue still in them! There’s also a mish mash of crockery and not enough glass ware for four - unless you like using thimble sized wine glasses and a pint pot to make it work - we bought some wine glasses and mugs while we were there ( sorry, but we took them home with us so they won’t be available; )) I suspect that we were just unlucky and stayed at the end of a busy season..? That said, it’s a holiday letting business and a few simple changes/preparations by the landlord would have made all the difference. Norfolk Hideaways themselves were fantastic to deal with, both online and on the phone. I would have no hesitation in recommending them and look forward to booking through them again in the near future.

The property needs a bit of tidying up. Despite other visitors reporting that a window catch was broken, there were several requiring attention. Cleanliness was O.K. but not great, needing a bit more attention to detail. There was only one tea towel and dishcloth provided for the week and we could not find a hair drier in the property, something we have always found provided in other properties. The bed was very comfortable but a 13.5 tog duvet meant we were far too warm even in October. From the outside the property looks a little tired, with the windows needing a lick of paint. For the price I suppose we shouldn't complain too much but with a little bit of work the property could be really nice.