Big bathroom attached to the room..big bed..quiet area of richmond..they had a bidet Its a big beautiful house

Rock hard bed and pillows....freezing cold with no extra blankets or pillows in the room....a super loud slamming of a door in the am woke me up when i was still tired...no soap dish or anything in the shower...no tv in the room as advertised....no hot tub...its a jetted bathtub..

Host was friendly. Location not on busy street. Room and bathroom good size

We had an arranged time for arrival but hosts only made up bed after we arrived. They left again and we had to go to a corner store to buy toilet paper. The description on the website is very deceptive mentioning that all units come with a patio and fully equipped kitchen etc. There is a small patio but nothing to sit on, whether on the patio or inside the room apart from a small flat dressing table chair. No TV in room either and the TV fastening fixture left on the wall served as the only space for hanging clothes. The facility can not really be describes as a hotel but should be advertised as a homestay. The facility is occupied by the host and family with children and grandparents - with a definite level of noisiness. The rest of the family is not fluent in English and it was not clear how the family’s facilities could be used ( TV in other part of house, kitchen etc). It may assist future visitors if the host can prepare some clear written information on these matters. This could include the specifics on how visitors may use TV, kitchen, laundry etc. He did show where warm water may be available in kitchen but without information on where to find kitchenware etc, or whether there is coffee/tea available to use. The bed was king size but with only one pillow and no spares anywhere in the room. It was very firm and would have been great for when we were young to middle-age adults. Unfortunately too hard for senior bodies.