*location *you had a driver meet us at the airport and take us to your hotel. *you met us in person after check in hours.

*only 1 flat pillow per person. *shower wasn’t too appealing.

Good communication with staff prior to the day, and all through my stay. The apartment was in a central location, and all areas / beddings was clean. Good affordable option for one night in Naples

instructions for air conditioning unit will help

The stuff was very helpful and nice.The room was spacious and clean.Very good location in the center, everything was available by walking.

Nothing

The staff is super nice. I was given a map with a lot of indications of where to go and, more importantly, where and what to eat. The building is located near the metro, that's very handy. and very close to the Alibus stop (the bus that takes your from the airport). It's close the old quarters and safe. I requested an extra blanket because the weather was very cold during that weekend and I got it in a short moment.

The building itself was very noisy. The bed is super hard and the pillows are flat (need to request more, to pile). The safe wasn't working but it wasn't an issue as I had nothing to keep in. Don't be lured by the mention of "exceptional breakfast": it's a voucher to have a coffee and a cake in place next to the building. Toiletries are rudimentary (small packs of shower gel/shampoo). The towels were a bit old but clean. I asked to have my door closed with the double lock, whenever the cleaning was done but I was told there is no need, no one would open it... nope... you close the doors with the lock or it's not locked.

Met by Arianna who was excellent, very helpful and provided advice, maps and booked a taxi for me. She provided her phone number and was accessible via that. Room was large, quiet and comfortable. Plenty of restaurants nearby.

Difficult to find. It is not a front line hotel, but a B & B set behind the main road. No staff on site. You are met, shown the room and left with a WhatsApp contact if you need anything. It is advertised as with 'breakfast'. For that you had to go to a local cafe and breakfast was a coffee and one pastry. Misleading in the details. As a senior female travelling solo I was uncomfortable walking around the area at night. Main road very busy but dark side roads with rough sleepers and beggars around.

Ariana was amazing. The room was clean and comfortable. The location is great

Their wasn't hot water in the shower

friendly staff - good location

Just a quick example: we set up a time for my arrival at the B&B; I came late but couldn't text them to let them know. The young lady waited for me for over an hour, and was welcoming and kind upon my arrival.

Nothing.

The staff were so friendly and helpful, bed was clean and comfortable. Was quiet so was able to get plenty of sleep.

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Centrally located, next tube station. We walked central area without problem. The room was big and comfortable. They gave us a continental breakfast (Coffee and Croissant) at bar nearby, which is very nice and easy.

We could not open windows to the balcony, anyhow wooden shutter outside balcony windows are shut because they can look inside our room from opposite building but it is ok we are in the centre of Naples. WIFI was not working at accommodation during our stay, and very bad signals when I use my own mobiles to book tours and research information of Naples in the room. Air conditioning was not working on the first night and got a bad chill. The owner came next morning fixed air-condition, so we stayed warm on 2nd night.

the place was very safe and conveniently located. the host was more then accommodating

we had to pay extra just to check in because our flight was delayed

It was a great experience, room and the hotel were nice and clean, very close to the city center, plus located on a nice central street, so the hotel was easy to find. i Arianna is great, very polite, sweet and helpful, and made the stay even more pleasant! thanks

Good location. Near are train station and old city center.

Was no socket near bed.

Excellent position. Located in a safe area, walking distance from most touristic attractions. The room (junior suite) was modern, large and very clean. The staff is really nice and very helpful. Available 24 h, they recommended us the main attractions in town and suggested good restaurants and cafes. The shuttle service to and from the airport is very useful and well organised. Excellent choice, I would definitely recommend it and come back next time to Naples!

it is super!!!

It was just ok

A/c didn't work properly.

Great location. 10 mins to port, 5 mins to buses.

You could hear everything through the walls. The room attached to ours clearly had the bathroom next to the wall our bed was on and the toilet roller on their side squeaked and hit the wall. Many people came in late drunk, we were woken by people bringing non-residents back and sitting in the communal area (which is next to the rooms). The towels and bed sheets had rips and stains on them. The staff knocked on our door multiple times throughout our stay asking us to leave the room so they could clean in the morning, this made us feel unwanted and unwelcome, we realised they weren't actually changing our sheets. Staff were very loud in the mornings. The safe didn't work. We paid extra for a balcony room and the balcony wouldn't fit anything on it as the door takes up the space and the air con system is in the way. We chose this place as it did breakfast and were told on our first morning that they don't do breakfast now because of covid. Unbelievably difficult to find especially when you're hot and have been travelling all day. They need to put pictures up and instructions, the location keeps noise from the street out though, just not other guests.

Lucia helped me with a super early taxi to airport.

Friendly staff, nice location, cozy room.

Everything was perfect, room was nice and clean, Ms Lucia was so helpful and friendly.

Lucia was great, helpful with different request. The room was very clean.

Refiggaratior did not work.

spacious room, clean , great location best helpful host

Good location. Very friendly host. Safe area and well connected