Staff was kind and helpful.

Other guests monopolized staff with unnecessary, selfish requests. Only met a few people who weren’t trying to prove how rich they were. Very snobbish. Complicated getting back and forth to the island, not hard, it just make things more difficult. Don’t think it was worth the money cause most of the time we weren’t in the island.

Un endroit magique ! Un service impeccable très pro, mais aussi très attentionné. Un buffet au petit déjeuner avec un choix extrêmement varié et des produits de qualité. Le restaurant, la Sagrada, Rooftop, est super chouette pour le avec une vue à tomber !

The location is perfect.It gives you the opportunity to relax after a day spent in central Venice. The hotel is great for a retreat. Really calm and peaceful!

Fantastic staff beautiful setting

It was a bit grubby in places and the Sagra restaurant was dreadful

Die Lage, das Design und die Ausstattung waren toll.

Leider hat der Service meine Erwartungen nicht erfüllt. . Es wurde nicht mal vanity kit aufgefüllt. Beim Frühstück war das Personal teilweise überfordert. Meine Sonnenbrille ist verschwunden und nicht wieder gefunden.

The driver that transported us from Venice to Milan,

Quiet island 15 min from San Marco. Great rooms

The baggage handler attitude was terrible and made my wife cry

Gorgeous setting, looks like a big movie scene. Comfortable rooms, excellent food quality. Not your typical resort.

Communicated directly to hotel. Not worth avoiding the hotel over.

Our family room was the best room we’ve ever ever stayed in!! Absolute perfection

food selection in some of the restaurants underwhelmed

Amazing stay. Can’t think of one bad fault

Nothing

Lovely hotel, with excellent customer service. The staff went above and beyond to ensure we enjoyed our stay, especially Alessandra!

The distance from the town centre but the free shuttle made it easier

It was absolutely amazing! Highly recommend if you’ve already been to Venice and stayed main part and you want to stay away from all that crowds and wants to chill! We did choose to stay because of it and it basically made us love Venice more! The hotel is in separate island only about 10-15 minutes by water taxi which we love and special things about Venice. ( or their complimentary boat ride) Once you arrive in style :) entertaining beautiful entrance of the hotel, you will feel suddenly so peaceful and feels like you’re world away from everything! Hotel has such beautiful grounds! Our room was absolutely stunning it was suites with huge private pool and deck we didn’t even bother their famous rooftop pool! Well we went to see and it’s beautiful but we loved our suite so much. One last and the most important thing was that we have two small dog with us and it was the most welcoming feeling that every staff & guests gave us we were so happy about that. Yes they charge a lot extra for dogs which I was shocked but at the end it was worth it because they had a great time!

Extra dog charge was incredibly high, £120 per dog. They kindly offer 2 for one this time but it’s still more than we’ve ever paid and we travel with our dog a lot and stayed many luxury hotels with them. I ask them to mention it on the website so people can prepare. But like I said above they were very dog friendly!

Appreciate the chef going extra mile with in-room dining

Not as clean as would expect it to be.

Nothing

I could stay one week only in the hotel. Amazing place, quiet, very comfortable rooms, the breakfast it was unbelievable! The best ever! We can ride bikes around the hotel, go to the great SPA, have very good meals. The transportation from the hotel to Venice was very organized, the boats were excellent. So I loved everything is this place. One of the best hotels I’ve ever stayed. Beyond great!!

I loved everything!

The hotel is really lovely. My husband and I spent just one night but it felt like we had been lodged for 3 nights. We loved it. Breakfast was really good with so much variety and fresh produce. We loved the grounds of the hotel. It is large with a variety of outdoor activities. The hotel is much nicer in reality than the photos. I am already planning my return this time around with more family and friends.

Perfect !!!

All

Very well appointed rooms, kids swimming pool, attentive staff, cool location on its own island and a wonderful breakfast

The drinks & food felt VERY over priced