スパが無料でした

スパは気持ちいいのですが、更衣室からスパまで少し遠い印象でした 動線が複雑というか、スパから出てきてすぐのところに、新しいタオルがすぐ取れるようにして欲しいです

無し。

清掃が行き届いていたこと。 アメニティが充実していた。 天然温泉があり、快適に過ごせる。 スタッフの対応が親切でとても良かった。

なし

Convenient location for the airport for an early morning flight or late night arrival! The beds were comfortable and it was quiet enabling a good nights sleep. The staff were lovely and helpful too.

It is a luxurious, modern hotel with very comfortable rooms. You can easily walk to the hotel from the haneda airport. There is a spa and onsen which is best I've ever used. and open 24 hours

Super close to the airport. Location was ideal for an early flight

Rooms are tiny for a family of four with bags and tatami mats on the floor

Very clean, modern and sound proof.

It was very convoluted to navigate and actually quite a walk to your room depending on where they placed you.

la proximité á l'aéroport. le service client et facilités pour le check-in et check-out. la taille de la chambre, parfaite pour une personne. je pense que c'est la meilleur option quand on part du terminal 3 de Haneda ou qu'on y arrive, s'il faut faire un transfert. la distance au centre-ville est relativement courte pouvant même y aller pour quelques heures.

This was one of the best hotels I have ever stayed at. Worth every Yen I spent on this property. The facilities were phenomenal as there were great restaurants, a great spa and quiet room and best of all it was located right on Terminal 3. I will be sure to come back if I ever go back to Tokyo

It was quite complicated getting into the hotel at first but nothing major

staff were super helpful and facility was clean and easy access to terminal 3 international airport!

no room service but buffet was a good option for dinner and breakfast hair-dryer in room was good but no straightening irons nor moisturiser was missed.

清潔で新しい

スタッフの対応

Amazing Onsen, quite good buffets, very close to terminal 3 departures and other airport restaurants and facilities.

As a paying guest, all was well. After our flight was cancelled we returned for two extra nights courtesy of the airline. Only two staff to check in an entire flight. We were at the front of the line but those at the back waited several hours.

Convenience of location attached to airport. Easy to access, efficient check in/ check out process. Very quiet to allow for rest.

Our room was very small. Bathroom behind a curtain/windows. Food options at breakfast were not that great for European/American options.

ロケーション、フロントの丁寧な対応、キレイで高級感のある室内。 繰り返しだがとにかくフロントの方の丁寧な対応。

ランドリーで洗うと機械によってはカビ臭くなってしまう所。 朝食エリアが大衆食堂の様にあまり衛生感がない所。 朝、食事中に空いたお皿とはいえ黙って持っていかれた。一言欲しかった。もしくは退席した後にしてもらえたら気持ち良かった。この点だけ違うホテルと思う様な対応の質の低さを感じた。(朝食の味は全く問題は無い)

Was very convenient for a transit stay!

Very clean, Had water available along with tea and coffee..staff was friendly

空港直結

宿泊なのにお風呂代が別料金

Sauberkeit, Lage

Unpersönlicher Selbst-Chek

とにかく綺麗で清潔。飲食等のお店も充実しており1日ホテルにいてもたのしかったしリラックス出来ました。

清掃の時間外に清掃に入っていただいたのですが、靴が片方無くなっておりさがしたら窓辺に置いてありました。 ありえない事でびっくりしましたが、多分清掃時間外に頼んだのでスタッフが怒ったのでしょうね。こちらとしても時間外でご迷惑かけたと思いますが、そこまでしなくてもと思いました。まあ、海外のスタッフあるあるだなと、、、。

New and clean. Rooms, Onsen and breakfasts are great

Nothing

The convenience. So easy to find and the spa was a welcome treat at the end of a long day.

Nothing

In the airport - exactly what you need after a long flight and customs.

Nothing at all - very clean and easy to get too. High standard considering the usual expectation of an airport hotel in the UK!

au sein même du terminal 3,très pratique pour un départ matinal chambre spacieuse, bien décorée, bonne literie très bon rapport qualité prix

rien

Das Hotel ist direkt dem Terminal 3 angeschlossen. Wir waren hier für die letzte Nacht vor dem Abflug morgens und haben ein tolles Frühstück genossen, bevor es völlig stressfrei und nicht weit zu Fuss zum check-in ging.

Ich hatte mich auf das Thermalbad gefreut, wenn auch mit Zusatzkosten von ca. 12 € pro Person. Leider habe ich es nicht genutzt, da für meinen Partner keine passende Kleidung und Hausschuhe zur Verfügung standen. Die vorrätige Pyjamagröße L, ist nicht groß genug für einen großen kräftigeren Mann. Diesen soll man zusammen mit den Hausschuhen, die auch nicht in großer Größe vorhanden waren, auf dem Weg ins Spa tragen.

Location is good with a good view of the airport. The air conditioning is nice and the serving staff were very helpful. The lighting is also relaxing. It's perfect for people trying to catch early departure flights.

The rooms for 3 or 4 people should be more spacey, with additional spaces for placing luggages.

温泉がある。

ファミリータイプの部屋をとっていたのですがネットの写真と違う小さなすりガラスで景色の見えない圧迫感のあるへやに通されました為フロントにお願いして窓の景色の見える部屋に交換してもらいました。 休暇できているのに交換してもらわなかったら圧迫感ありすぎて休息できなかったと思います。

good breakfast but a far walk to airport and trains for elderly

moving walkway would have been good

L’onsen è bellissimo, grande e con vista su Osaka, rigenerante!

La stanza carina ma non eccezionale

Toiletries, room, close to terminal 3 Haneda. Little discount after missed flight. Good staff

Expensive for Spa and breakfast are not included in the price.

Good location if you have to catch an early flight at Haneda Airport! The room was really pricey but came with an Onsen ticket. The room was clean and plenty of shops around (it's an airport afterall).

The bathroom was converted from the balcony so when you first step into the room, the curtain which was covering the windows gave the impression that there wasn't any bathroom. Later when I opened the curtain realised that the bathroom was hiding behind where (I assume) was originally a balcony. It's not the end of the world but with the heavy curtain no light penetrates the room, and if the curtain is open the light comes in but so is view of the toilet. Not ideal, especially if the room has more than a single occupant!

The onsen spa was amazing. Highly recommend

Location at the airport makes it convenient for arrival late at night. And I enjoyed the onsen very much.

Room per night was a little expensive, but other than that was very happy with it.