Every was perfect. I had something broke and I called and they came right out and replaced it. The resort is really nice. They came out and made sure the pool levels was right. Over all we all were pleased. Very nice home.

The pool was filthy, green and trash in it. No one had inspected it before it was rented. It had a broken screw driver, a roll of electric tape and food bags floating in the pool. Management (Florida Vacation Home Rentals) would not put us in another house due to their (policy) and used policy as excuses for everything; so our family and friends could not use the pool for three days. The usual pool maintenance company never showed up. A very nice gentleman from another pool company came and cleaned the pool and put chlorine in it. He said he hears a lot of complaints about the Florida Vacation Homes rental company. The office managers said a dirty pool was not reason enough to move us to another house and their policy would not allow it. If VRBO rents through Florida Vacation Rentals do not use VRBO or FVR.

The house was exactly as pictured; very spacious and clean. There were big pots and pans and plenty of dinnerware. There were lots of extra towels and linen which was a plus when staying with a large group. I would help if they had a notice to inform guest where to leave the garbage, but I had to contact management to figure this out which wasn’t a problem but would have helped to know ahead of time. One thing that needs to be corrected is the ice shoot on the freezer door. If you look up into the ice shoot there is black mold which is an indication that it has not been cleaned in a very long time therefore we purchased ice from the local supermarket. There was a little noise in the area but nothing outrageous people are on vacation and enjoying themselves. I suggest leaving the door in the house that goes out to the garage open so that when you are in the game room its not too hot. There were ants in the kitchen but there was NO sign of other bugs or rodents. The only thing I was truly disappointed with is that the volume in the movie room did not work so we were not able to watch a movie in that movie room. For those traveling with infants there was a stroller, highchair and 2 pack-in-plays for babies. The resort had nice amenities and hosted games and prizes. There were 2 bars and food. There was 1 large pool, a water and dry playground as well. Overall, this is a really nice spacious clean place to stay with you family that is close to everything.

Overall stay was excellent!!!! We would love to come back! There were ants in the kitchen and in a few rooms but we persevered. We did wish we knew what kind of coffee maker was in the home if it was a drip or a Keurig/k cup style maker. Did not know what to do with garbage all throughout our stay. Complete suggestion (please take or leave!) Maybe more kitchen accessories like chip clips, etc. Fresh rolls of toilet paper upon arrival would have been more helpful (so bathrooms did not have full rolls) we did bring some from home.

This property was well maintained and very spacious. There were 14 of us, and we were very comfortable. The big living room, and outside deck were great for relaxing and having fun. We opted for pool and spa heat, and it did not disappoint. The movie theatre was a plus for the young and older kids as they were able to project thier favoite movies, and their gaming devices. There were some things broken like the refridgerator side shelves, and the top dishwasher rack kept coming off the track. It would have been great if there was access to a grill since as we could not afford to eat out everynight. The only real issue was that there was a bathroom mat that smelled really bad, and was obviously not cleaned. It probably should have been thrown out. All in all it was a great vacation, and we will probably book again next year!

Overall the house was great. Pool was green upon arrival but after contacting property management, they corrected the issue. Other issues we had were: pool light was out, no cutting board, dull knives, only 2 dish towels, only 2 pans (both we’re put away dirty and one had a broken handle), no instructions for home theater, cleanliness of counters/vanities (nothing was moved, just wiped around). These things should have been addressed at the “professional” check prior to our arrival. We take responsibility for CHOOSING NOT to contact management as it would have been disruptive to our limited time there and we decided to just deal with it.

The home was beautiful, well maintained & very spacious. Really gave a touch of that home feeling. Free of smoke & smells. Only downfall was the pool heat, we did opt for pool heat & the pool did heat up a little however was still cold & the jacuzzi was cold as well. Overall I would definitely rebook this home.

The house was perfect for our Group ! The only issues was the key pad lock wouldn't work for us and it was only air conditioned up stairs . We asked for the pool to be heated but they never turned it on for Us . I would definitely stay again . GREAT LOCATION