We stayed for an overnight while headed west. Cozy, clean home. Unfortunately, we were woken up at night by noise from people on the casino parking lot.

Let’s start with the positive. Location, location, location. There was plenty to do and most things were fairly close. The property was definitely clean. To the point of smelling like bleach when we walked in. But that’s probably because of the standing puddles of water still on the floors that I had to clean up to avoid slipping. So I’m obviously done with the positive. Now to the reasons I would NOT recommend this property. We mostly travel using VRBO. This is by far our worst experience to date. The host was completely unreachable and uncommunicative until we contacted VRBO directly and they were threatened with fees reversal. When we arrived nearly 3 hours after our scheduled check in time people were still there, inside the house. I was told they were cleaning still so we had to wait outside for them to finish. That was my first attempt at contacting the owner with no response. The porch steps were completely overgrown with weeds, we were unsure how to lock the door to secure the property so we could get dinner. Again tried to contact the owner and this time the secondary contact with no response. Once VRBO finally got them to respond and the closest thing we got to an apology for the lack of communication was an I’m sorry BUT. Which is no apology really. They were far more interested in making excuses than in making anything right. Their solution was to CANCEL our stay. Then make more excuses when we declined.

The house was not ready when we arrived. No bed linens until I washed them, they were in the washer. After driving 9 hours I had to do laundry and make beds. Owner kept adjusting the thermostat, when we left for the day and came back she had turned it up remotely, so we came back to a hot house. The fenced in front yard was not accessible due to new sidewalks being put in, lots of construction noise and city workers working on putting the fence back up. Young man showed up to mow and weed eat back yard, he only did half and left. 5-6 packages were delivered that we had to bring in and find room for. Amazon delivery’s always get the dogs wound up…the deliveries should have been sent to owners home so she could deal with them. Overall I felt like it was a “working” vacation. The home was very nice and conveniently located and had many extras such as bubble baths, soaking salts, coffee, laundry soap…. We managed but would have rather not been disturbed with daily deliveries, laundry, front yard construction, mowing, and temperature control.

It was very convenient to everything we came to see.

Owner should communicate with renters letting them know in advance when they will receive instruction on how to get in the day of arrival. Previous renters didn't clean up after dogs and yard was full of trash. Thermostat was difficult to operate. Overall nice place to stay and would recommend to others wanting to stay there.

This cute house of Emma's was perfect for our Black Hills getaway. We had everything we needed. The house is decorated cute and is central to everythi g in the Black Hills area. So convenient to have the little fenced in yard to let our dog out to play. Communication was fast and easy. Thanks for sharing your home!

This house met our needs perfectly. Very clean and had everything we needed for a comfortable stay. Comfy beds, plenty of towels. I really appreciated the little things like nice Kleenex, toilet tissue, dish soap, paper towels, laundry detergent etc.. We loved having the front yard for our dog to play. Excellent stay and we highly recommend.

The house was very cute and they did a good job sprucing up the house for the condition it was in. The house is on the backside of a gas station but there’s a good concrete wall that you don’t see it. The neighborhood isn’t the most comfortable and you need to keep an eye on the neighbors dog as it was consistently barking and on the edge of jumping the fence. Although the security of the location is questionable, it is close to many attractions in rapid city.