The location: quiet, leafy and a car park near by. The great service, the nice restaurant.

A bit challenging to find. The room decoration.

Reception was pleasant. Room was decent and clean.

It had a terrible smell. Musty. The bathroom smelled even worse.

Good value for money

Rooms are not very well isolated. I could hear all the people around

It could also have some soap bars for shower and shampoo.

Difficult access

warm cosy feel

Great service and friendly receptionist

the staff was excellent. although their English is limited, they have put lots effort to help us. truly appreciated!

wifi connection got often disconnected. there is no tv inside the room. The location is quite far away from the city center but fortunately there is a direct line :)

The room itself was very nice. Spacious and the bed was comfortable. I mistakingly booked thinking it had it's own bathroom and the bathroom was shared which isn't great but the bathroom itself was very nice and clean

I arrived late at night. I was given a code to access a key from a lockbox. However, the staff had forgotten to put my key in the box. This is acceptable on its own but what was unacceptable is that there were ZERO ways to contact the hotel. The phone numbers I had either didn't work or they rang and no one answered. I could actually hear the phone ringing in the office on the other side. Mistakes happen but this was 9 pm in pitch black in the housing estate way out of the city center. It was by pure chance that someone came along and was able to give me my key so that I could get into my room at which point I had been standing around for about 45 minutes. The man who did let me in though was extremely polite. There was also no kettle or TV in the room. I didn't come abroad to watch TV but little things like that I find are actually really nice to have for the noise in the background especially if you are on your own.

i hated the property, it is surrounded by residential apartments not a scenic place

explain above , nothing to see or do

the breakfast is not so good. the butter is served cold and is like a block. they could’ve at least served it at room temperature for easier spreading. the hot chocolate is barely hot. waste of money.

The room was very quiet and well laid out. The facilities were fine. The vicinity around was very unusual because there were no cars.

Method of access to the rooms should have ben clarified beforehand. The door was locked and we had to make a phone call to gain access. Apparently an email had been sent but traveling around we do not receive emails from the home PC . The accommodation in the Auberge was a set of rooms at the bottom of a large apartment block. The breakfast offer was very limited.

I must also add that the room allotted to me is in the basement. I have two very heavy trolleys full of my belongings. I am in distress and agonizing pain as my ankles are giving way. They pain severely and there is very little one can do. And I am sorry to say but no two rooms I have to stay in have a kettle or a balcony. Neither have a garden view. There are no private bathrooms and none are fitted with a private bathroom and bed linen.

There are no air-conditioners or fans in the room so one is therefore compelled to keep the window open. And to this is a folly. Since AdV shuts at precisely per their convenience. The atmosphere and mood are always hostile. At around midnight, I hear the creaking sounds. To my amazement, there is a face peering into my room through the window. Slyly trying to make his way in. The said person’s intentions were odious and were a burglar. I yelled as loud as I could to scare him away. I was successful. But at what cost? Since this incident at night, I have not been able to sleep. The emotional and mental distress this has caused me is unparalleled. I am in shock. I am an international civil servant working in the United Nations and this is the hospitality Geneva has shown me. I am quite amazed and disappointed.