Property very nice in a very good location. Maintenance very poor. Not able to communicate with the property management. Never answer the phone. Very poor maintenance if the pool. Unlocking the living room to the pool impossible. Bad smell in the rooms. All in all the propery need a serious uplift.

The property was amazing. Good location. Far enough from the main roads in Tulum where there is a lot of construction but close enough to the ruins, cenotes, and downtown. The security gaurds were very helpful. The kitchen is well equipped and having your own washer dryer and pool was a huge plus.

House was in a gated community so felt safe and had easy to access taxis but the pictures in the profile are several years old. The pool was closer to the size of a fountain and clearly has not been cleaned so would not recommend booking to use pool space. This is a ground floor unit and the walls are very thin so you can hear all of the noise of your neighbors. Value for the price point of unit. Would hesitate before staying with any children due to the amount of construction around the area but was fine for a small group of adults.

We loved the location and this place had everything and more! Had plenty of towels and wonderful fluffy beach towels for us to use. My family was in awe of how incredible it was. Management company was responsive to our requests. Would def come back!!

Overall was a nice place. Was clean and was jn a good location. Check in process was tedious due to lack of clear instructions ahead of time. But ince we got in had a great time.

Wonderful for family vacation!

Our stay was wonderful. The host was very attentive and responsive, the house was incredibly clean, and the amenities and comforts of the place exceeded my expectations. I was pleasantly surprise by all the things the host made available to us yo make the place look like home. The only downside was checking in, we arrived at night and the property entrance and parking was very dark. The instructions to find our unit were incorrect, telling us to turn left when we needed to turn right etc. That was irritating after a long flight, BUT the host offered a 24 hr phone number where we where able to communicate with someone to help us after hours. Overall, I’d book them again.

Exactly as the pictures. It was a little hard to find but the property manager was very communicative and talked to our driver for us. Becky was fantastic!