It was centrally located in Galway City. The host was friendly and communicative before we arrived.

Firstly, I'd like to state that we were left little choice but to stay here after an error by Booking.com meant where we'd originally booked didn't exist. Our impression on arrival was lacklustre; There was a pile of dirty towels behind the door of our room (Room 4) and the light and ceiling was dusty and covered in cobwebs. Two of the bedroom doors did not latch, so would swing open again when closed. The carpet was stained and worn through in places. The whole place was tatty, smelt bad (especially the ground floor) and felt damp, not least due to the poorly insulated single glazed windows. The wi-fi did not work (and failed to do so for the duration, despite efforts to rectify by ourselves and the management company). Nowhere on the Booking.com listing does it detail that three of the four bedrooms at the back of the property would be subjected to extremely loud music and related crowd noise from a nearby bar with outside area (Connells) all afternoon, evening and until 1am. This is exacerbated by the aforementioned poor quality windows. Although I appreciate an apartment located centrally in a city will have some associated noise, ordinarily, sound proofing measures are taken and where the effects are excessive, this is stated ahead of time so guests can make an informed choice.

It is in the city centre. Staff are accommodating.

One of the rooms was not cleaned when we arrived. The cot i requested was unmade and smelly when we found it in the closet (yes, we have to search for it). We have to clean and disinfect it ourselves. No dishwasher. Batteries of remote controls our either dead or almost dead. We requested for new ones but never received any. Old carpets.

Location

Not as advertised Old and worn carpets with holes and dirty Not clean , tv not working no internet connection No dishwasher. No reply to calls after checking in

Location

Dirty carpets , not as advertised, over priced off state of apartment

Location

Looks much bigger in photos than it is in person but still a great little house!

Location, washer/dryer, kitchen, booking staff had good communication before, during, and after and fast responses to inquiries.

We felt the moisture level was high in the downstairs bedroom. We wish the full size bed in the upstairs was a queen size.

The location was perfect for walking to and from the bus station, and also walking to pubs in the evening. We stayed mid week and it was fairly quiet at night with the windows open. The apartment was very clean and we had plenty of room. Beds and bedrooms were very comfy. We were glad to have the washing machine as well. The number of bedrooms was very nice for our party of 5 adults.

The tv was not working at all, and we had a problem connecting to the Wi-Fi. Oh, also the hair dryer was broken and not functional.

Ideal location, very comfortable for 7 people and great value for money. Alex who facilitated the check in was lovely. Also allowed for a last minute late check out which was really appreciated. Bathrooms very modern and clean, table was even set for us when we arrived.

Carpet could do with replacing throughout the house, but can't fault the clean linen and towels provided.