Good location

No shower curtain. Bathroom had a leak and tiles were mouldy. Lounge heater was broken. Photos made apartment look bigger than it was. Really small. TV remote didn’t work until installed new batteries. One towel each which was mean considering we spent £400 for the weekend. Asked for a part refund which was ignored.

Central location clean and homely

Nothing

Great location, place did match the pictures, but overall the place is small for a family of 4

We read that the beds were bad - but did not expect them to be sooooo bad - all 4 of us had back aches We felt we were short on toilet paper, did not get any kitchen roll and a couple of extra towels - we were denied all of the above On the day of our departure, our trains got delayed, so we requested the host to allow us to keep our luggage while the house would have got cleaned - again we were refused so we had to lug our luggage around while waiting for our train Finally, we got charged our security deposit. I had to send a request which got sorted quite easily - just feel the systems are not upto the mark and it gave me a slight scare

Very tastefully done..

The bathroom was a wee bit too small and the shower curtain didn't cover the entire bath tub

Nothing at all !

We have rented the house for 2 days. The whole experience was a shocking for us. There were spider nets everywhere and 2 dead cockroaches at the bath. My 4 year old son cried and did not want to stay there. It was impossible for us to find another place at that time so we stayed the first night.. I informed the Pure Stay saying that the room situation is not acceptable and I will not be able to stay the second night. Pure Stay apologise however refused to refund the second night. We checked out the next morning without staying the second night. I have asked couple of times for refund however could not get a positive feedback. Please book a room if you love to sleep with cockroaches and spiders. If not, stay away from this house.

Facilities, price.

Got a bit noisy early hours due to being in the high street.

central and quite location

beds too narrow

Nice inside...easy to park...clean... Central to town..beds ok if a little on small side.. Communication was spot on Also a handy Portuguese bakery next door!

If I had one complaint it could do with a small second bathroom....for five people it got a bit busy!! But apart from that nothing at all..