Great house in a great location!

We loved the charm of the house. It’s definitely an old beach cottage but has been nicely updated. Good location, just a short walk down the hill to the beach which is beautiful. We had read a review before booking which stated you can hear everything thru the walls and floors and you absolutely can. This was a family trip for us so that wasn’t really a problem. We just made sure to be quieter after grandkids went to bed. Review also stated that there was no AC. We sent a message regarding this and were told that there was AC. Well thank goodness we didn’t need it because there wasn’t. Unfortunately there was no heat either. Our first night there the temp inside the house got down to 58. I called the management company for a couple of issues, the heat being one of them and their reply was that there is no AC so there is no heat either. They did bring room heaters the following day but that was a little too late. The other issue we had was the lock in the front door was not working. The house was unlocked when we arrived Saturday afternoon. We just assumed they left it open for us since I had called to see if we could get in a half hour early but that request was denied. (They have very strict rules about check in and check out times.). Im sure it’s challenging to get a lock repaired on a Saturday afternoon but if you have guests 24/7 you need to accommodate important issues such as not being able to lock the front door. Communication wasn’t their strongest suit either. I had to call and call again to find out when the lock would be fixed. I was assured they would fix early the next morning. Not quite sure what time they came because we got tired of waiting for them so ventured out into town having to leave the house unlocked. We were not going to waste our short time there sitting around d waiting. I never receive a call or text but when we got back Sunday evening the lock was fixed and the heaters were left in the living room. We did enjoy our stay inspire of the couple of issues. Will definitely go back to grand haven but probably will not stay at this property. Am hoping some form of refund will be given for our inconveniences.

The cottage was in a great location walking distance of the lake. There were about 3-4 spots for you to park. The cottage was older but was renovated nice. Something to keep in mind, you are in close quarters of everyone and you can hear mostly everything throughout the house. There was also no air conditioning and the windows on the main floor did not have screens for us to open. Overall we enjoyed our stay in this cottage.

Cottage clean, well equipped (tho we all thought it strange that we were asked to bring coffee filters for standard electric coffee maker!); great location - quiet, short easy walk to public beach, not far from town. Great place to put up our feet and relax.