Everything was excellent, except that the elevator was not working and an auxiliary elevator had to be used, and that elevator was a terrible service.

Excellent hotel!

We stayed here for one night to go to a concert at Citifield. The hotel was very easy to find and the valet parking was very convenient. We pulled into the underground garage adjacent to the hotel and they handled everything. Check in was a breeze. The room was clean and quiet. The bathroom was a good size and also very clean. The hotel is currently undergoing renovations so it was a little shocking waking up to a man on a lift outside of our window. The lobby was being painted as well. The staff was very friendly, and gave us several options for transportation to get to Citifield (which was a 2 minute subway ride! Super convenient). The hotel is located smack dab in the middle of a very busy Chinese dominated area. We felt safe walking the streets. And even had a bite to eat at one of the local restaurants. Overall a great experience

Check in was easy enough although we weren’t told how to access wifi but it was easy enough to figure out. There was no mention of active renovations so it was unpleasant waking up to drilling sounds our first morning. Then our 2nd and last morning someone (perhaps housekeeping) knocked on our door and entered the room despite the privacy notice on the door at 7:03am. I can’t say for sure who it was bc the person didn’t identify themselves but realized we were still in bed and left promptly - no apology. Being that this hotel is a marriot i did have higher expectations. I understand it was a Sheraton and renovations going on but this hotel is old and outdated so paying marriot prices for a room that i didn’t even feel comfortable enough to shower in is disappointing. We came back late after a concert wanting to shower and something backed up in the tub (i guess bc of all the rain) and left black dried crud in the bottom of the tub. It was too late to complain that night. The black out curtains did keep the room nice and dark but unfortunately we did not have the opportunity to take advantage of that being woken up both mornings quite early.

This would have been a perfect stay for us. The location, parking, cleaniness, and staff are excellent! The only thing disappointed is the $100 extra fee added for bringing a dog. It might have been expedia didn't specify so was different surprise with the $100 additional fee for a pet. Next time, I would still stay there but probably not going to bring my dog.

Excellent

good

Very pleasant and fun!

good

The hotel was great: clean, new carpets, modern, staff was responsive and eager to please, parking was convenient and fairly economical, gym was clean with good equipment, and on-site dining was economical (compared to city prices) and pretty good (only tried the breakfast). It was also very close to the BJK tennis center, which was great. The drawbacks were the extreme traffic (pedestrian and car) surrounding the hotel and if you don't like eating Chinese or Korean food, there were no other restaurants in the vicinity. And, even though the tennis center was a mile or two away, with traffic it could take up to 20 minutes to get back to the hotel due to the traffic.

Excellent location for downtown Flushing, plenty of places to dine right around the hotel, friendly and helpful staff

Great location

this good service hotel

Front desk staff was very accommodating.

very good

The hotel is in a very location. so many good restaurants are nearby. subway stations are 1 block away. room is spacious compared to other hotels in Flushing and New York City. the staffs were polite.

Friendly stuff, nice and clean rooms

The location of the hotel is perfect, near public transportation and food. The front desk staff is the best. Three of them. Friendly and nice. But the room and the building itself is a bit old. The wall is thin, we could hear voices from other guests.

The property had nice and spacious room. Enjoyed the stay

We came for a happy event and since we are from out of town we stayed the night. Parking, check in, and everything was easy. People were very friendly. Service was great.

Great hotel, comfortable, and great location if you want to go to Flushing. Pricy, but hey, it is NYC.

Staff are veryy supportive and helpful when lots of carried on bags are needed to move up or move down to garage.

Great service

Good experience

Excellent service and great location.

Empty body wash & shampoo.

My check in was pretty easy and the staff was very nice

Always come here when I go to flushing. Great location . Friendly staff . Rooms are very clean and comfortable. On site parking is a big plus

Air conditioner was too loud I could not sleep and it was too cold

Great for a solo traveler leaving from LGA. 15 min bus ride to terminal.

The bed is too soft, and noisy

new lobby, but wish bed can be softer