Staff was amazing, we have stayed here 4 times and every time has been great

Run down, poorly laid out, small bathroom. Good AC, good bed, B-grade breakfast. Slow internet, no Netflix on tv. Old nasty carpeting, dive part of town. They’ve given up, but it’s cheap.

Been here twice, definitely will be back again.

I enjoyed my stay it was very quiet pleasant and comfortable

Excellent front stab when checking in.

Excellent

I am a 10-year platinum member with expedia, traveling a lot. Not my first time at this property but I never had such an experience. In the first night, I have been bitten by some insect. I have reported it at the front desk and shown the pretty big bite mark (was already 3 inch in diameter). The lady played it down and was busy trying to blame shift asking whether I had the window open (I did not) and they gave me a desinfectant wipe (like the ones I havd a dozen of from planes). No antihistamines - which I had to buy myself. Now, a week later, I still have trouble and racked up medical bills around $50 ... I would have at least expected some kind of support or partial refund for my medial cost (not speaking of the week-long itching). I mean, I was bitten by some poisonous insect in that hotel and it turned bad. Unfortunately, I cannot attach pictures here.

Nice and friendly staff.

Great spot

Great great came from Fresno ca to give my family a mini vacation before school starts back they enjoy the weekend and the bay

Hotel was ok. Rooms, hallway, and external areas were having bad smells during extended period.

The stay was good. The hotel would probably benefit from a few upgrades but the comfort was there. I booked it because of the good reviews on breakfast and it was good, had good food options. The way the hotel is arranged it was a little confusing to find the breakfast area and exercise room since we were on the 2nd floor and not explained the amenities of breakfast, pool or exercise room upon arrival. Either way, we probably would stay again since it's in a good location.

The AC didn’t work well adjusting to its set thermostat temp. The shower tub was clogged. The positive was it’s convenient location and breakfast

Free breakfast and accessible to a Restaurants and convenient store. What l didn't like need to change the carpet is old and smells. But overall clean invironment.

Very nice hotel. Very good breakfast. Exceptional staff, friendly and went out of their way more than once to help us.

Great aesthetics Clean room for the most part Great customer service

What is more important for me is the room conditions. It was really good.

Clean accommodations, quiet room and a very good breakfast in the morning.

Well-appointed, conveniently located near several Bay Area major freeways, yet tucked away and quiet.

We always love staying here. It is an amazing hotel with an amazing local and close to malls and dining options. It’s also close to other attractions in California.

This property is nice and has a great look to it. It is always clean.

Our room had cockroaches. It was gross. Rooms had a mustiness.

Very quiet, room is very clean and I love the snack area where you can just grab it and they add it to the room. Had breakfast but the glasses weren’t clean that’s the only thing but I had a good stay

We will definitely be staying at this hotel again

Small parking lot if hotel is busy you must park on street

No one to greet me at check-in and had to wait almost 10 minutes.

Excellent hotel

I liked the hot breakfast

Would have gave it a five, but the cleaning lady was noisy throughout the whole morning. Oddly kept on hearing my door opened and closed. Thought that was weird.

Breakfast was superb! Family was happy and looking forward to breakfast every morning

Hotel was comfortable and breakfast was good!

It’s was good. Staff was helpful and the room was adequate.