Comfortable, clean Hotel. The staff are very friendly & informed. Our room was nice w/ most comfortable bed & pillows. Two large Free water bottles.

Business trip in Praag

Really loved it here. The staff and accommodations were great.

Friendly and welcoming staff. The hotel is well situated in Old Town with easy walking distance to pretty much everything in and around the city centre. The hotel itself is well maintained and has a luxurious feel throughout, including the room. Cannot comment on the other hotel facilities such as the restaurant, as we spent days out from morning to evening taking in all Prague has to offer. A great place to stay to enjoy visiting Prague, will stay again in the future.

Had an amazing 2 day stay in Prague , Hilton Old Town was a perfect place to have a base

Good

Very very good place and position.

The hotel was wonderful, but they need to train their check-in/out staff better! The gentlemen checking us in, demanded my passport, which was in my backpack, which was in the car, which was in the parking garage. I explained that we’ve been traveling all over Europe for three months and never had a hotel that required a passport as my American drivers license, always sufficed. He refused to check us in until I offered an electronic copy of my passport on my phone. During our checkout, the young lady tried to charge me for our room again, which was already prepaid before we checked in. She kept arguing with me that it wasn’t and finally she called the reservation office and they confirmed that it was prepaid. She admitted her mistake and only charged me for the hotel city tax. If I had not pushed the issue, she would’ve charged my card again and then I would’ve been required to request a refund for the overcharge. The room was very comfortable, the air conditioner worked very well, and the breakfast buffet had a wonderful selection to include made to order omelettes and eggs.