I have stayed here on numerous occasions over the last two years, and have found the accommodations to be very satisfactory!

The staff and management are top-notch! Friendly, courteous, and knowledgeable. This is an excellent value. This is not a Holiday Inn, but it’s still pretty good, and I do stay there frequently.

Room was old and dirty. Towels had black stains. Old lamps with old stains unoperative but still uglying up the room. Headboard was off the bed and propped up against a wall.

No coffee machine to make hot water, no water cup in the room

Overall I find Heritage suits my needs

Quiet and comfortable

Prime location and good value for money.

I came in after 3 pm and my son helped me putting the suitcases in the room and I left right way. I didnt have a chance to check the room. Came back around 11pm. I was terrified to even take a shower. The shower wa so DISGUSTING i was afraid to take a shower. The room was terrible dirty and dusty. The walls very visible dirty. The bed spreed disgusting. The dresser was missing a drower. There were holes on top of the dresser and holes on the wall. The bathroom door was so dirty I was afraid to touch it. The towels looks like old cleaning rags. There were pile of dust behind the bed side table and all over the room. The 2 seats was so dirty that apear that they were picked up at a dumpster. I was afraid to touch anything in the room. I slept with my clothes and lights on. I couldn't leave because my son had droped me off, I didn't have a car and I couldn’t carry my suitcases from 2 stair cases. (my car broken down from the airport going to my home in Roseville) I called my son to rescue me. I had a terrible allergy attack from the dust. My voice startarted to rusty and I started to have a headache. I called my son early that day. He came over and took my suitcases out of the room. Went to front desk and told the girl about the room, that it was very dirty and that I needed another room. She was very simpathetic and apologized many times. She gave me another room after we return from breakfast. I went to see the room first, but it was almost the same. I'm expecting my refund.

😁

I stay often and most times it is a pleasant stay

Bathroom too small and dirty

Good place great customer service 👍

I like the friendly staff and privacy

Staff are great and accommodating but property is very dirty and horrible. Their non-smoking room still smelled like cigarettes.

A pleasant quiete stay

Great stay

All gd

Dennys was just minutes of walking to

Not what I expected

The Staff was very accommodating. They gave me a friendly greeting.

I checked into the heritage inn on Wednesday evening and upon check-in the night audit manager put me in a room upstairs and the next morning he moved my room into a room that was really not suitable for renting number 204. See photos for further information and I am definitely not satisfied in fact I think I should be checked because maybe there’s issues with lead paint poisoning from The walls being so mutilated.

We left the property and didn’t stay at all. We paid without staying as condition is horribly poor, broken mattress, broken door latch, cloggedand dirty sink, toilet. Room smells really bad. Worst experience!!!!

Everything inside the room are old!

Great customer service

Very bad, unclean, smelly, broken walls etc

Loved my stay quiet humble environment

This hotel was absolutely aweful and the management was horrible. We stayed maybe 15 minutes and left. The bathroom had black mold on the ceiling above the shower and there was dirty fingerprints above the door frame. The safety lock on the front door was broken and falling part and the whole room was dirty. We left quickly and booked somewhere else. Through hotels.com the management was contacted for a refund. He refused stating the room was clean...I took pictures of everything. It was disgusting. No refund was issued, hotels.com offered a voucher but I have yet to see it in my account. Horrible experience. Do not stay here!

This is one of the worst places to stay, I got there around midnight 3 hours later I was woken up by loud banging next door the police were serving a warrant. There is no coffee machine in the room like shown in the display pictures. There is black roof flashing tape all over the room

I hace stayed here often and I have no complaints

It’s okay Kinda poor area Walgreens across the street isn’t bad

Awesome

Service by husband and wife was great. Definitely not the cleanest place.