Every employee, from behind the desk to behind the mop, was very helpful, courteous, and attentive to my requests and needs. I’ve stayed here before and will again.

Average hotel. I felt like the reviews made the hotel sound better than it was. Property did seem dated. Carpets were dirty. Breakfast had pretty standard offerings. The room was less than I hoped for. Connected room and we could hear the person next door watching tv. The bathroom had a loud vent fan.

Service was good, but the room was hot. It was 80 degrees when we came in and it seemed the AC and thermostat weren't communicating well with eachother. Keep in mind this city had just flooded and there were some utilities and such down.

Rooms in need of upgrades. Cleanliness was not the best. Towels and bedding was not changed at all for the entire stay. Key cards did not work all the time. Not satisfied with the room considering the cost we paid

The people were wonderful.

Rooms are absolutely filthy. Hair clogged tub drain (room 330), dirt & hair on floors, liquid spots on floors and counters, stained sheets, and hairs in bed. I have stayed at this hotel for roughly the last 6 years when I have work in Roswell. Over the last two years the hotel has completely gone to crap. Oh and, a full load of crap was in the toilet as well when I walked in to the second room that they moved me into (room 321). I also booked a second room for my employee and his room was like my 1st room (minus the clogged tub drain). Hotel staff was very apologetic and tried to help alleviate the situations. Hotel manager didn't seem to care.

The rooms did not have a lot hove noises

The staff were very helpful and accommodating and you definitely get what you pay for as far as amenities. The ice machine on our floor was out of order and the hotel was very dated. The carpet in the room we stayed in was gross and the bathroom light was broken but the shower has great water pressure and the bed was comfortable.

The 1st front desk staff member I met was unfriendly upon arrival. I was not allowed to see room before checking in nor allowed to check in early. Once I was allowed to check in and saw room I immediately went back down stairs to request a clean suite or my reservation be canceled. The room had a very old and dingy loose carpet which smelled of wet stray dog and mold. Was not handicapped persons friendly. Was charged for the $79 for the “upgrade” to a suite when it was supposed to be an additional $5. Employees were using vulgar language in the lobby. The worst experience I’ve ever had at a Baymont. Did not choose to stay here. Will not stay nor book at this location again.

Very spacious. Bathroom was a nightmare, tub would clog badly with every shower. Up to our shins. I asked housekeeping for towels and it took 2 days, and we did not get wash cloths. No airflow in the bathroom either. Parking lot, you couldn’t park under any tree because the amount of bird poo that would end up on your hood and windshield was insane. So gross.

Rori was exceptionally nice and helpful throughout our stay over Labor Day Weekend. Only downsides were the couch in our suite was not a pull-out bed and the birds that congregated by the front parking lot will "decorate" your car very quickly.

A bit run down. Our shower had a fixture that came out from the wall and water was up past my ankles in shower before I got out. Also cleaning rag was left on shower rail.

Room our room was clean but a little run down (stains on the carpet, bathroom needs painting, and bed was not made up neatly- looked like someone took 2 minutes to set sheets and blankets)

Nice

Really loved having the apartment effect and cut down on buying food everyday. Really didn't care for the dogs since I'm not a dog lover. If I'd known they allowed dogs I would of cancelled my stay. Why can't the booking rates stay the same if you should have to extend no one is RICH.

Great

The parking is limited and bird poop all over my vehicle the next morning. Kids running upstairs since 6 am both nights. Front desk unhelpful or possible lack of knowledge and lack of training.

The hotel was clean and spacious. There was a sign that warned people about parking under the trees and bird poop. I did park under a tree on the end, I only got some bird poop. The next 2 cars over were covered!! LOL... They did warn us. The elevator had a nice tiled floor with an alien! And they had aliens out front to go with the theme of the town. Well done. And we took advantage of the pool and hot tub as well. And food was very close!

Excellent

Staff let us hold medicine at the front before checking in!

Breanna was very helpful and sweet

Property is dated. Smelly in parts. First room AC did not work but staff was great and helped get us switched. Hotel needs a lot of reno. Very dated and not kept up. Our rooms carpet was very dirty feeling.

We opened a retail store in town one year ago. And as we moved to town we and business associates stayed at the Baymont many different times. Property is nice, staff had been friendly, affordable pricing. It was our GO TO hotel in town when it was needed. This past weekend we had business associates in town, five of them and I booked them multiple rooms. I booked the rooms on a third party sight and received confirmation of the booking. When I arrived with the group at 8:45 PM on a Friday night, I was refused the rooms and not given a refund BECAUSE BAYMONT policy, at least in Roswell, is you cannot book a room for the night if you have a local address. Yes I live here and my license reflects that. My ID and credit card had to match. So my guests and I were turned away into the streets with no refund!!! The lady at the counter wouldn’t allow us to use someone else’s ID or to book the room a different way. Flat refused us service! It was difficult to find rooms for my guests after that on short notice on a Friday night. What a nightmare scenario. What a horrible policy, what if my family had an emergency or tragedy that forced us to not be able to sleep at home? A fire or flood, violence in the home or something else? Guess what you aren’t welcome at the Baymont Roswell. A garbage company and I will never spend money with them again. Enjoy your stay.

The hotel is old but the staff makes an effort to maintain it

Was great

Staff very helpful, lovely place to stay and a great price!

The parking situation was suspect. There wa a a sign that states that hitel is not responsible for damage. Should read no parking!!!! Birds COVER vehicles with feces

This hotel was not what I expected to see. Totally different than the online pictures. Out side entrance was dirty. You could only go back in thru the front enterance. Elevator was dirty. Carpet in the room was dirty and stained. There were receipts in the drawer since June. Top of toilet lid was dirty.

Great stay with a wonderful and helpful staff.

Great hotel and location

Good location, overall decent value for money. My room wasn't very clean though. The carpet looked really old, my main complaint though is that there was a lot of hair on the walls in the shower from a previous guest.

Very nice hotel.. frontdesk personnel was very friendly and helpful. Breakfast was more than what I expected (scrambled eggs/sausages) fruits/yogurt, cereal.. the basics but nice