Great staff. Love the omelet

Their staff went above and beyond to make our stay very comfortable. We felt rather pempered at this property . From front desk, concierge and dining options were excellent . They made us feel like we were the only guests ( and there were many guests ) . They accommodated any request for dining you may have . Never stayed at a hotel where staff is so good Did I mention water pressure in showers is like Niagra falls - never seen before Definitely would stay again if opportunity comes

Amazing place with exceptional service .

Beautiful property with excellent staff

We enjoyed an utterly captivating and enchanting sojourn at the Jai Mahal. Our hearts were seized by the mesmerizing opulence that unfolded before us, a splendid palatial haven nestled in the heart of Jaipur. This was the very essence of the Indian grandeur and warmth we had long yearned to encounter. Our intentions were two-fold – to immerse ourselves in India's resplendent offerings, encompassing its remarkable landmarks, lavish lodgings, and legendary hospitality. Arriving on a sunlit afternoon, we were immediately immersed in a distinctive check-in process. Welcomed with a refreshing and invigorating ice-cool beverage, the strains of a welcoming Aarati with the traditional oil deep and the tikka adorned upon us painted a vivid tapestry of hospitality. Our gracious guide, Nisha, deftly shouldered the responsibility of shepherding us to our quarters, seamlessly acquainting us with the check-in protocols. Our gastronomic odyssey was nothing short of extraordinary. The culinary artisans, Chef Kuldeep Rajvanshi and Pradeep Kumar graced us with their artistry, extending an invitation to customize our repast to our liking. The resultant symphony of flavors eclipsed any previous gustatory encounters, resonating with the harmonious blend of traditional Rajasthani fare and continental delicacies. Even my discerning daughter, known for her selective palate, surrendered to the allure of these gastronomic delights. Simply wonderful experinece.

Very disappointed. The hotel was taken over by weddings and other events during our stay, which completely ruined the environment we were expecting from a heritage palace hotel. There was loud music playing till 2 AM - so loud that we couldn't go to sleep. There were drunk people in the hallways knocking on our doors. When we called the front desk, they didn't do anything about it. Not at all the level of service we expect from Taj, and not worth the price. Although the hotel is beautiful and the food was excellent, we would strongly recommend staying away from this place during the wedding or holiday season.

Lovely well managed property

Hospitality.

Excellent. The staff at the hotel are amazing!

Excellent. The staff at the hotel are amazing!

Beautiful property but the food could be better

It’s overpriced according to the stay. They don’t feel u pampered as other hotels. A day prior we stayed at meredian. What an amazing stay. This property is good for oldies.

Our stay was amazing. This property not only looks beautiful but also serves delicious food with great hospitality. I can't thank enough to their staff for making our stay so comfortable and amazing. 10 out of 10 to their hospitality.

It’s overpriced according to the stay. They don’t feel u pampered as other hotels. A day prior we stayed at meredian. What an amazing stay. This property is good for oldies.

Excellent property and a great example of the Taj service. The breakfast is not necessarily well organized and the selection limited. On that note we were upgraded to a ‘deluxe room’ (I was told) and the rooms are not that large as well. The duty manager Akashdeep needs a special mention. He was courteous, got things organized in a jiffy and provided us with one of the most courteous drivers that I have experienced- Mr Balbir Singh. Overall a great experience but then we were there during the week (it got crowded the day we left which was a Sat) and there no wedding happening there!!

Excellent property and a great example of the Taj service. The breakfast is not necessarily well organized and the selection limited. On that note we were upgraded to a ‘deluxe room’ (I was told) and the rooms are not that large as well. The duty manager Akashdeep needs a special mention. He was courteous, got things organized in a jiffy and provided us with one of the most courteous drivers that I have experienced- Mr Balbir Singh. Overall a great experience but then we were there during the week (it got crowded the day we left which was a Sat) and there no wedding happening there!!

Awesome staff !

The room itself was nice. Good food and nice amenities. But considering we had booked a luxury room with a garden view at the palace, we were a bit disappointed with the conditions of the garden and the nonexistent view of the room. The gardens were poorly maintained and have stayed at other properties at a similar standard in different locations I was a bit underwhelmed by the Palace, a stay I was looking forward to.

I could spend a wonderful time.

I had booked a room at Jai Mahal. However, due to some inevitable reason I had to cancel my reservation. I requested the hotel to provide me some refund or stay credit. To my dismay, I received a flat no as a response. I was neither provided a refund nor stay credit. Overall, a very poor experience...

A former princely palace upgraded to a Hotel. Overall a great stay, well located within Jaipur and convenient access to most attractions.Some things I would have liked are a better gym with an attached Sauna or Steam Room and heated pool. Something that does cause problems but are out of control for the hotel are simply the excessive number of pigeons and the poop that comes with it.

A former princely palace upgraded to a Hotel. Overall a great stay, well located within Jaipur and convenient access to most attractions. Some things I would have liked are a better gym with an attached Sauna or Steam Room and heated pool. Something that does cause problems but are out of control for the hotel are simply the excessive number of pigeons and the poop that comes with it.

Amazing staff , great location and amenities, excellent food .. would love to come back again .

Beautiful historical property. Very well maintained. Rooms typical of this type of property.

Location, staff and service was excellent. Breakfast was especially good value and a great start to the day.

Location, staff and service was excellent. Breakfast was especially good value and a great start to the day.

The staff had difficulty handling unusual situations ( a room change; corrections to bill, etc)

Everything was great

The stay was excellent and the staff were very attentive, especially Balwant, our waiter, he was very caring.

Beautiful and well maintained property. I enjoyed my stay

Amazing service, great food and ambience. You feel really royal.

Fantastic hotel! Beautiful property and wonderful people. The customer service and hospitality was superior. Thank you for providing us with such an excellent experience while we were in India. We'll be back!