This place has been run down terribly. Most amenities don't work. There was no hot water and when I reported, I was offered a bucket of hot water collected from somewhere. Bath towels are old and stained. The staff is insulting and tired. My stay was horrible. I had to get dinner elsewhere but when I returned my parking area was taken. Several cars blocked my bay. Owners were partying in the adjacent villa. I will not go there again

The checkin process was good, though there was a misunderstanding on the room allocation versus the booking. We happily paid cash for the extra room. Our bathtub was old, noisy and the shower extension continuously leaked water. There was no facility for a standing shower..I was not happy about that at all!

Room and surroundings was clean, wery comfortable, great breakfast, nice personel. WiFi works at high speeds everywhere. Close to the center. Huge complex really suitable for conferences. Nice stop on the way to Bulawayo.

Room and surroundings was clean, wery comfortable, great breakfast, nice personel.WiFi works at high speeds everywhere. Close to the center. Huge complex really suitable for conferences. Nice stop on the way to Bulawayo.

I had booked the room online they had no recognition of that on there records,even if when I tried to get room service I had to persuade the restaurant head order something ,preference was the kitchen is closed,after gentle persuasion he managed, No room service was charged when I ordered room service for the morning they had no recognition that my deal included bed and breakfast then they charged me room service.

Very clean and comfortable room. Excellent value for money

This is one of Zimbabwe's smarter hotels where most things work! It was lovely to have air conditioning, and hot and cold water all the time, even if the bathroom door did stick a bit! The breakfast was impressive. However the price was obnoxious, and not justified. We will have to think twice before using the hotel again as it was far more expensive than the others we used.The hotel lies between the main roads and railway line which means it can be noisy.The staff, without exception, were most anxious to please.

This is one of Zimbabwe's smarter hotels where most things work! It was lovely to have air conditioning, and hot and cold water all the time, even if the bathroom door did stick a bit! The breakfast was impressive. However the price was obnoxious, and not justified. We will have to think twice before using the hotel again as it was far more expensive than the others we used. The hotel lies between the main roads and railway line which means it can be noisy. The staff, without exception, were most anxious to please.