The room had a nice view of the capitol and looked nice overall. The pool is like 3ft deep and looks dirty when in it. The restaurant had overpriced food that looked like it was just grilled and then thrown on the plate without any sauces with it. Drinks were decent through the bar.

Clean and comfortable. Convenient restaurant in the hotel too

Very convenient for Ironman event. We booked a room for 3 but only got bedding and towels for 2. Was quickly corrected by staff who were very courteous and kind. Good bed, pull out sofa had bad mattress (as usual). Great location!

Very basic c hotel. Old and very loud AC that kicks in and off all night. Air vents were dropping dust. Housekeeping was very late and one day skipped our room altogether. We called to try to get an evening g cleaning free coming back to the room, they said they would but it never happened.

Charging $4 for a run-of-the-mill coffee pod was just one example of a cheap, unfriendly nickel-and-diming that made it seem like much less of a deal than the front price would indicate (other examples: limited internet access without Hilton membership for anyone who meets you at the hotel without paying, no breakfast). The in-room air conditioner was much louder than I've experienced anywhere else, and although I was too tired for it to personally keep me up that long, a lighter sleeper would have problems. I asked the staff how to get to places on UW-Madison campus, and they first didn't know and then another told me incorrect directions, when in reality a bus that left from right in front of the hotel every 15 minutes would have taken me right there, but apparently that must have been beneath them? This hotel takes advantage of the Hilton name and the admittedly wonderful location to slack off on the less glamourous aspects of customer service. There are other, better, nearby options.

Our room ran out of toilet paper and tissues on two separate occasions. There were trash canisters in the room, but no trash bags. That is a dirty and get my situation. Our room did not get vacuumed even one time the week we were there. And our beds we’re only made one time.

Place is great, walkway to the terrace

Great hotel in a great location.