My family and I were charged a smoking fee hours after check out. None of my family members smoke. Hotel mentioned they found a pack a cigarettes and a lighter. We mentioned that we saw those items but they were in the trash, they then proceeded to say we should have notified them. We weren’t aware that we had to notify hotel personnel of items in the trash. Also must mention that walking through the halls to our room smelled like marijuana and cigarette smoke. Additionally, there was no air in the sitting area as we were told the vent was broken, so needless to say, our kiddos didn’t sleep as comfortable as they would have liked. It’s sad because we’re being abused and penalized for something we didn’t do.

It was great very friendly staff and very clean

Nice people.

Hotel was safe, clean, and quiet. Staff were friendly.

I enjoy Fairfield Inn suites but this one just wasn’t it. The service was very nice, breakfast was good. The room was way too warm and humid, the bathroom had no exhaust. The reason I did not enjoy was the room. I found a roach five minutes into entering the room, which it’s ok, not a huge deal, but later I noticed the carpet was wet by the air conditioning. The next morning the carpet was soaked, I had to put a blanket to prevent us from stepping on the wetness. Maintenance came and dried up the room but they were unable to fully repair it unless we were moved to another room. There was no other room so we just stayed there. They dried a large chunk of the water. Next days we dealt with the same issue, but since we were not in the room it was not a big deal. Friday it was really bad that the second blanket was totally soaked. Not a great experience. The front desk, maintenance, cooking staff and cleaning staff were all very helpful and did tried to do their best.

The parking lot was almost full when we arrived and had to park in a spot that isn’t for parking. The security was very nice and helpful however. The pool was closed due to an issue earlier in the day which was a bummer since we were looking forward to swimming. The room appeared nice and clean but a bottle of soda was there and it wasn’t ours. Overall, it wasn’t terrible but it wasn’t great.

STAFF WAS POLITE, VERY CLEAN,

The pool was never opened over the Memorial Day weekend or after with no time line given of when it would. Part of the reason I stayed at this property was to be able to spend down time by the pool. Also at check out I was charged an additional $350 because I was told at check in it’s just an estimate and they don’t hold for incidentals (I didn’t have any) or parking ($10/day and I never was told about the additional charge) the parking was really aggravating especially since there was rarely a space available and had to risk parking my vehicle in the drive or on the street because of the limited spaces. The property had multiple vans taking up spaces but they all stayed on property while guests parked where ever the security guard told us to

Nice location

It was okay and budget friendly

The hotel was clean and what I come to expect from Marriott.

My friend kept getting bites all over his body Very bad management and comfort.

Poor up keep of this room. Torn curtains, curtains not hung well. Mirror pushed in from its frame. Door extremely hard to open due to it fitting too tight in door frame. Have to get out of shower wet to walk across tile floor to get towels ( severe slip and fall risk!) Plus $10 parking fee news to us.

Very disappointed that the pool was closed. The room faced the front and the flood lights made our room so night even with the shade down. Also the half size pillows are uncomfortable. We were thankful for the airport shuttle and breakfast was standard. It was a convenient location.

My day was awful up on arrival nowhere to park people standing all in the parking lot smoking and drinking to get checked in in my room was tub was filthy. They move me to another room and then they charge me because they move on a nasty room spoke with the front desk clerk, I’m supposed to hear back from the manager about a refund. Hadn’t heard anything so far awful 😣

At check in I was told my hotel had been cancelled from package deal and I had to rebook. I was charged $550 for 2 nights when I had already paid for my trip in a package deal the month prior. At checkout I was told after I asked that I was t suppose to be charged again. It took a few days but it was finally rectified. Hotel was ok. Breakfast was decent. Just dealing with the payment issue was frustrating .

I checked in and was told my hotel had been cancelled because my card was declined back in March when I booked through third party. I explained this was impossible since I had just gotten off my flight which was booked through third party as a package deal with no issues. He insisted I needed to be rebooked or could not stay. I ended up getting charged over $500 for charges I should not been charged for . At checkout I inquired again about this and was told this shouldn’t have happened and would get reimbursed. I’m waiting to get reimbursed.

It was a perfectly adequate stay and a good price. However, the rooms are dated. Sofa sleeper was old and a little uncomfortable. The TVs also lacked the modern apps and internet channels. Breakfast was good. Service was great. Just needs some updating.

I love the location. It's literally walking distance to the near by restaurants. The staff was great, very friendly.

Hotel was very nice and surprisingly large room for the price. Parking is limited at night, had to park on the street, but I was not worried about my car.

Visiting grandson

My room, the shower

Fair price and nice breakfast. Easy parking. Close to airport. Air conditioner is sort of old and water dropped from it.

The staff very professional great atmosphere to stay .

The property was good. The water pressure in the shower was low and the commode was far too low.

Hi , everything was great , except for the mattres i think can be better thank you.

Front desk staff obviously did not want to be at work, and it showed.

We had a very pleasant and comfortable stay at Fairfield Inn and Suites by Marriott Atlanta Airport North. Our Host was very exceptional, polite and helpful. Breakfast was exceptional as well. Looking forward to staying again in the near future.

The hotel's website for this specific property regarding parking says the following: "Parking On-Site Parking Daily: $10 Additional Parking Information Hotel Parking is complimentary while you are a guest at the property." I chose this property because I needed somewhere to park my vehicle for the weekend while flying out and back into the ATL airport. It appeared to me from the website that I could leave my vehicle there for $10 a day after my stay at the hotel. However, the attendant at the front desk told me that I could not leave my vehicle over the weekend while I was not a guest at the property. The information on the website regarding parking is false at worst or misleading at best.

Clean and friendly

Hot breakfast

Its very comfortable , good bed and a big room. The staff very courteous. Has a luggage storage very convenient . Airport shuttle available .