Lady was rude! Place is ran down

Lady was rude! Place is ran down

The property did not look at all like the pictures. The parking area was horrible and the rooms not that pleasant.

The property did not look at all like the pictures. The parking area was horrible and the rooms not that pleasant.

Just an old filthy place period stains on sheets shower was repaired 200 times or more it’s just disgusting

Just an old filthy place period stains on sheets shower was repaired 200 times or more it’s just disgusting

the hotel smelled weird. the bed was way too hard. and the shower only let out steaming hot water. will not be staying here again.

the hotel smelled weird. the bed was way too hard. and the shower only let out steaming hot water. will not be staying here again.

Was convenient to places I needed to go. Shabby. Bad leak from bathroom sink.

The property is older and some of the furnishings dated but the room was clean and quiet. The staff was very accomodating!

The room was dirty and outdated. Shower had a bad smell. Sheets and comforters has holes in them. Towels were old.

The room was dirty and outdated. Shower had a bad smell. Sheets and comforters has holes in them. Towels were old.

Hotel was nasty and dirty. It smelled like weed. Room was dirty and bed sheets smelled. Plus it was expensive. Only reason I stood there with my family was because everywhere else there was no vacancy. The only good thing about that place was that the AC was nice and cold surprisingly. Would not recommend that place even if it was free. Next time Ill just drive the extra 30 miles to find another hotel to stay in.

Hotel was nasty and dirty. It smelled like weed. Room was dirty and bed sheets smelled. Plus it was expensive. Only reason I stood there with my family was because everywhere else there was no vacancy. The only good thing about that place was that the AC was nice and cold surprisingly. Would not recommend that place even if it was free. Next time I'll just drive the extra 30 miles to find another hotel to stay in.

Absolutely THE WORST customer service I have ever encountered. After leaving my first review of the poor customer service the manager came to the room the next morning and instead of apologizing about her rude customer service she basically told us that she did what she could about the ants and that we could leave if we don't like it. Being that its Saturday morning we were unable to find any available rooms elsewhere otherwise we would have definitely checked out and left. Later Saturday night I called for more bath towels because there were only two towels and we had two adults and three children all under 6 years old. She rudely questioned me asking what do I needed more towels for she said she already left two towels. She continued to rudely question what i needed more towels for so at this point I lost it and she hung up on me. I simply wanted more towels so my children and I could all have a clean bath towel which we never received. Mind you she checked us in Friday specifically telling us we will be upstairs so don't let our children run/jump around, she came into our room friday night for ants and Saturday morning telling us we can leave and everytime she spoke to us she saw that there were two adults and three children. I was never rude when asking for anything. The manager is ABSOLUTELY the rudest person I have ever encountered in my life. I would NEVER reccomend this hotel to anyone, Expedia should not be advertising this hotel as it is bad for their name/business

Absolutely THE WORST customer service I have ever encountered. After leaving my first review of the poor customer service the manager came to the room the next morning and instead of apologizing about her rude customer service she basically told us that she did what she could about the ants and that we could leave if we dont like it. Being that its Saturday morning we were unable to find any available rooms elsewhere otherwise we would have definitely checked out and left. Later Saturday night I called for more bath towels because there were only two towels and we had two adults and three children all under 6 years old. She rudely questioned me asking what do I needed more towels for she said she already left two towels. She continued to rudely question what i needed more towels for so at this point I lost it and she hung up on me. I simply wanted more towels so my children and I could all have a clean bath towel which we never received. Mind you she checked us in Friday specifically telling us we will be upstairs so dont let our children run/jump around, she came into our room friday night for ants and Saturday morning telling us we can leave and everytime she spoke to us she saw that there were two adults and three children. I was never rude when asking for anything. The manager is ABSOLUTELY the rudest person I have ever encountered in my life. I would NEVER reccomend this hotel to anyone, Expedia should not be advertising this hotel as it is bad for their name/business

Need a complete make over. Carpet needs to be SHAMPOOED. Need new sheets towels and beds pillows. Just throw whole hotel away rebuild from scratch. I itched for over a hour when checking in.

Need a complete make over. Carpet needs to be SHAMPOOED. Need new sheets towels and beds pillows. Just throw whole hotel away rebuild from scratch. I itched for over a hour when checking in.

I had booked another room at the Aquarius in Laughlin via Hotels.com. Aquarius fraudulently stated they had rooms available, but never stated that the rooms they had available were smoking rooms! We needed a room, we were exhausted, and this place seemed ok. At least there was a roof over our heads. To make matters worse, Hotels.com is refusing to refund my charge to the Aquarius.

Was charged extra for 2 beds in room, tried to cheat us on room knowing we reserved & paid for 2 beds. Pubic hairs in sink, dried pee on toilet seat, ice machine out of order, no hot water, no cooling in hallways (not running & hottest day so far of the year 101.5 degrees), furniture in room very old, falling apart & broken, curtains need replaced, old & not insulating anymore, allows light from outside to come through in many places, just over all a very horrible stay & all they could say was "Sorry." Prices were gouged through the roof & rooms not even worth a fleabag ghetto motel hooker price! DO NOT USE.

The worst place to stay. The room needs to remodel in order to charge the amount they do. I will never stay there again.

First of all the lady charge me over 10% in tax. I looked it up it should have been only 7. 8%. There was no air conditioning in the hallways. None of the ice makers in the entire Hotel worked except for the one that the lady in the office had access to and even then she would only give you one bucket of ice at a time. In the room there was no microwave. The refrigerator was off and had to be turned on and took a long time to cool down. The TV was the old CRT type. There was no padding underneath the carpet. The beds were hard and uncomfortable. I ran the water in the bathroom for 15 minutes and it never even got cool. The water in the shower came out of the shower head so hard it actually stung. You couldnt adjust the direction of the shower head so when you open the door 25% of the water came out and all over the floor. The towels were very thin and small. Even the parking lot was in poor condition. there was only one vending machine in the whole place and it barely had anything in it.

First of all the lady charge me over 10% in tax. I looked it up it should have been only 7. 8%. There was no air conditioning in the hallways. None of the ice makers in the entire Hotel worked except for the one that the lady in the office had access to and even then she would only give you one bucket of ice at a time. In the room there was no microwave. The refrigerator was off and had to be turned on and took a long time to cool down. The TV was the old CRT type. There was no padding underneath the carpet. The beds were hard and uncomfortable. I ran the water in the bathroom for 15 minutes and it never even got cool. The water in the shower came out of the shower head so hard it actually stung. You couldn't adjust the direction of the shower head so when you open the door 25% of the water came out and all over the floor. The towels were very thin and small. Even the parking lot was in poor condition. there was only one vending machine in the whole place and it barely had anything in it.

Matress was the oldest most box-like i;ve ever slept on. It’s economy, you get what you pay for.

Dingy, stale smell, no coffee maker, no hair dryer. Old, creaky, lumpy mattress. Driveway cement scrapes bottom of your car - only one entrance/exit! Towels are old and worn, very thin and frayed. Deadbolt lock doesn’t work.

After paying with cash, the women at the front desk tried to say I shorted her $20.00 after I was walking away and already checked in. We had to make her go back and pull the cash out and the correct amount was there. DO NOT PAY WITH CASH. We also asked the front desk women for extra blankets and she told us NO despite the heater not working in the room. The beds are like bouncy card board boxes. I posted a picture of our view out the window, also notice the barbed wire around the fence. I do not recommend this place. I think it was clean but it still felt dirty; I was afraid their might be bed bugs but I didnt see any.

Travelers Inn was older and drab. Sheets seemed clean but rest seemed dirty. Blinds in hallway were filthy. Would not stay here again.

Staying for the weekend in Laughlin. Was a cool day. A/C was working fine. Turned it off and room smelled damp. Hallways were hot. Stayed out as long as I could because I did not want to go back to the room. Bed was uncomfortable. Paint coming off the wall. Shower head cracked. Toilet very slow flushing. So glad I didn't bring my kids. Will not stay here again. I would rather bring a tent. Sorry if I'm too blunt.

It was dirty from the beginning - the check in area stunk so bad I could hardly handle it.

We chanced rooms 3 times!!! Employee was inpatient and rude. Water faucet was licking on the 3 room. Our stay was horrible!!

Nice management. Very helpful. They look out for their guests.

Overall the stay was good considering it was a holiday weekend. Very hot and the air conditioner was great. Close location to Laughlin strip.