I really enjoyed my stay at Waldstein Hotel! Prime location, very private and charming. Room was on the smaller side but very well equipped. Michaela at the reception was very helpful and made me feel welcome, thank you! Overall highly recommend this hotel.

Excellent service, check in process very easy (in advance) and great staff once we completed the process in person, breakfast was very good also!!

Very accommodating overall, especially when I needed to change my room reservation

Very nice hotel, with a great location! The building is beautiful, and the staff were very helpful. The only potential issue is that there is no elevator, so you have to carry your suitcases up the stairs.

Nice atmosphere and kind support. Trams near the hotel provide easy access to the city. Good cobbled road to hotel. The hotel staff were smiling, friendly and polite. I travelled to several European countries in the past week and this hotel's communication was the most reassuring as a Japanese.

Our stay at the Waldstein was absolutely amazing. From the moment we checked in untilvwe checked out, the service was outstanding. We will definitely be returning to this property!

Pros; - Great location right below the castle - Affordable - Clean - Decent included breakfast - Decor is a good mix of historical and modern - About 30 min from the airport with Uber Cons: - No oat or almond milk; only soy. - No bar soap - Expedia was dishonest that Waldstein has its own reception. This is “technically” true but all their guests are managed through the three storks location even during regular working hours. This matters because… - I twice had to carry my checked and carry-on luggage manually across cobble stones which prevent rolling. This would be impossible for disabled or weaker individuals. No assistance was offered. - Some rooms are considerably worse than others. Booking several months in advance will not put you in a better room. - Overall, just book at The Three Storks to avoid disappointment and back injuries. The staff are only mildly interested in addressing these issues.

The hotel's location was sensational...the two bedroom concept and stylish decor made our stay a memorable experience. The staff was pleasant.

This hotel is in a great area. It's very close to the Charles Bridge as well as the Prague Castle. Each are just a couple of minutes away by foot.

The location in "Lesser Town" beneath the castle was fantastic. While it did mean an addl 10-min walk to attractions in Old Town, it was worth it! We were 5 min walk to Charles Bridge, 3 min walk to the tram/street cars, quiet (Old Town is loud and busy!) and nestled among a labyrinth of cobblestone streets and alleys and each time you look up, you see Prague Castle or St Nicholas. We LOVED the location and the quiet. Our room was wonderful (2 adjoining rooms w sitting room) and the breakfast room underground is really fantastic!

This is the ideal location to stay in Prague. It’s only a 6 minute walk from Charles bridge, yet ideally situated away from the tourist trap areas of Old Town. The staff at Three Stork (the sister hotel of the Waldstein) insisted on carrying the bags upstairs for us. They were available 24-7 for anything we needed. A delicious hot and cold breakfast is available from 7 to 10:30 am daily at the Waldstein in a quaint stony cellar. Unlimited coffee is available in the room from a Nespresso machine.

We had a great stay! Helena and Roman were both great!

The room was beautiful and a really good price. The bathrooms are gorgeous and the beds are comfortable.

Loved our stay, rooms were clean & free breakfast was exceptional. Staff was nice and the area was very safe and quiet at night. I’d stay here again!

Excellent servixe from staff. Beautiful room.

I'd like to thank Helena and David for the 5 star service they provided for me while staying at the Waldstein Hotel. From the moment i arrived they made me feel at home and catered to my every need. I will definitely be staying here again. Rooms were excellent and clean. Thank you again to the staff.

Amazing stay at this lovely hotel - excellent location, friendly & helpful staff & clse to restaurants bars etc - highly recommended

The Waldstein is a wonderful property with a few caveats. They have done a masterful job of renovating a building that is hundreds of years old but there are limitations, the bathroom was very cramped but beautifully renovated. There is no elevator and the stairways are tricky, so anyone with mobility issues beware. The staff was outstanding and the included breakfast was amazing. It is located below Prague Castle in a very quiet area but close to transit and the Charles Bridge, Prague was incredibly busy while we were there so it was great to be staying some distance from the action but if you are looking to enjoy the night life probably the other side of the river may be your preference.

Location the best of all!! Its in a fantastic location just bellow the Prague Castle, near the bridges and everything, but very silent and secure neighborhood. Only twice we used the public transportation during the 5 days. The hotel is wonderfull, we had an upper room towards the street on the third floor (europe=4th). It does not have Elevator so watch out!! Those with leg problems, but for us it was no problem. Very nice and cozy breakfast. I will return!

Staff was excellent. Breakfast was nice.

Everything was amazing.

Wonderful stay. Would definitely stay there again.

Amazing staff!! Very professional. The hotel is very cute. I would definitely stay here again.

Amazing small boutique hotel well located for easy access to old and new Prague. Breakfast was fantastic every morning in the cave. Room was perfect, updated and comfortable for our family of 3. Well kept, service was impeccable and air conditioning worked well for a hotel of this age. Two warnings. There is no lift so unless you are on the first floor take into account a narrow, steep staircase to carry luggage and up and down a few times a day, for us not a problem but for those with mobility issues could be. Bar, open lobby area is limited and is in the sister hotel The three storks right next to Waldstein. Not a big deal but we were two traveling families that like to play cards, visit at night and that was difficult here ( and I am sure lots of other hotels in Europe) Stay here without reservation. A gem, great value and a true treasure.

Amazing

10/10 stay at this hotel! Staff and service, especially Petr, was great and very friendly. Family room was very spacious with a queen and two twin beds, perfect for our family of four. The room has AC. There is 24/7 reception present. Location was great right next to the Palace and famous Bridge. We paid for parking which was great, we left our car and walk everywhere. Great breakfast buffet with a little bit for everyone. Overall I would recommend this hotel!

It’s the perfect hotel for Prague. Clean, cozy, friendly, good facilities and an excellent location. I can’t wait to go back! And the breakfast is great!

I had a bad experience at hotel, Waldstein in Prague. When I woke up this morning, there was no water in my shower. I immediately called the reception and told them the problem. They sent someone to my room to check and sure enough there was no water. The guy told me that it would take about an hour to get someone to fix it. However, I was on my way to Dresden and I couldn’t wait, so I had to leave. And no time did anyone offer me a room to take a shower in. In fact, the manager told me yesterday that if she could’ve upgraded me she would have but the hotel was full. When I communicated with her this afternoon, she told me they would’ve move me to another room had they know what the problem was. But like I say the hotel was supposedly full. When I asked for a refund of my night stay, she told me she would give me €20 discount off of my next stay. I have no intention of staying with this hotel group ever again. She asked me how much I paid for the hotel and I told her $82 and she said yeah that included parking but no I paid an extra €20 to park and for the tax that they had to collect, I don’t feel I need to fight this hard to get my money back for a night. I’ve been a good customer of Hotels.com and I expect them to make it good. I will communicate further with Hotels.com when I return from now this is the best I can do.

Great location. Old world charm. Terrific breakfast in underground dinning area. Staff is very friendly, helpful, and knowledgeable.

We had a great short stay...Helen, the manager, was very welcoming and helpful. We will return for sure

We stayed on a family room. Very nice 2 bathrooms 2 rooms. A lot of space. Breakfast good. All the staff very nice and helpful. Very close to the castle you can walk. The only thing was that Uber take so long to arrive 20 to 25 min every time we requested. Because it was winter I guess.

From the moment we arrived, the customer service was amazing. Room was perfect for a family. Location was great - we could walk everywhere.