Good but first floor is under consideration

This hotel iseems to be undergoing renovation when we stayed there. Its accommodation is spread over 2 buildings across the road from each other. Each buidling has its own underground car park from which you can gain entry to your accommodation so fi d out building you're in before parking your car! The front desk was very welcoming and helpful. The room had plently of space and was clean. It had access to the outside grassed area but this hadn't been renovated yet.

This hotel iseems to be undergoing renovation when we stayed there. Its accommodation is spread over 2 buildings across the road from each other. Each buidling has its own underground car park from which you can gain entry to your accommodation so fi d out building you're in before parking your car!The front desk was very welcoming and helpful. The room had plently of space and was clean. It had access to the outside grassed area but this hadn't been renovated yet.

There was work carried out on some rooms on my floor which I was not informed about. Loud noise during the day and dirty carpets on way to my room. Was hoping to use sauna but this was not possible due to corona.

There was work carried out on some rooms on my floor which I was not informed about. Loud noise during the day and dirty carpets on way to my room.Was hoping to use sauna but this was not possible due to corona.

Hotel standard is OK. Clean and quiet. Almost no free parking available as limitation.

Hotel was overall fine. It is in an industrial place and doesn’t have a gym even though it was advertised as having one.

Hotel was overall fine. It is in an industrial place and doesn’t have a gym even though it was advertised as having one.

Disappointed

Disappointed

Hotel was comfortable, great water pressure. The description states laundry service and fitness center, but should specify outside paid for laundry service and outside paid for fitness center.

Hotel was comfortable, great water pressure. The description states laundry service and fitness center, but should specify outside paid for laundry service and outside paid for fitness center.

Great stay

Easy to get to! Parking isn’t free, but it’s conveniently located in the underground parking garage. The breakfast is outstanding and well worth the 10€! The comfort room easily fit a double bed and an extra single bed for our son. The shower is a bit small for larger people, otherwise great pressure! Recommended!

Clean hotel with nice rooms and a 24 hour bar. Highly recommended for travellers sadly a little bit outside the center.

everyone is very friendly and helpful. The hotel is nice and modern and very quiet. Also the rooms and the whole hotel is very clean. They have the best breakfast in the mornig and you can sit outside on the patio? beer garten and enjoy it. The restaurant and bar is also very nice and they have the best steaks. We had a great time

I imagine that this hotel is more for the business traveller, for us it was a stop off to visit Heilbronn as part of a longer trip. We did not pay enough attention to the location when booking - it is on the wrong side of the river for the city centre, with the river crossed via a busy bridge, so you probably need a car to get anywhere in Heilbronn. The location is also quite difficult to find, in the middle of an industrial estate, with the accommodation spread across at least two buildings on opposite sides of a road. Our experience was disappointing, with evening staff not really appearing to care and giving poor service - to start with we were given a room that had one less bed than we had booked and there was an issue over their lack of knowledge on how to operate the hotel’s own computer booking system! The rooms seem quite cramped. There is parking, which you must pay for, but the reception also has a sign warning that your car will be towed away by the neighbouring business if you do not park correctly. Due to late arrival after a long drive, plus the room hassle making it even later, we did not stay for breakfast (another paid extra) the next morning. Overall, it could have been a good experience, based on value for money, but this slightly odd hotel let themselves down.

I imagine that this hotel is more for the business traveller, for us it was a stop off to visit Heilbronn as part of a longer trip.We did not pay enough attention to the location when booking - it is on the wrong side of the river for the city centre, with the river crossed via a busy bridge, so you probably need a car to get anywhere in Heilbronn. The location is also quite difficult to find, in the middle of an industrial estate, with the accommodation spread across at least two buildings on opposite sides of a road.Our experience was disappointing, with evening staff not really appearing to care and giving poor service - to start with we were given a room that had one less bed than we had booked and there was an issue over their lack of knowledge on how to operate the hotel’s own computer booking system! The rooms seem quite cramped.There is parking, which you must pay for, but the reception also has a sign warning that your car will be towed away by the neighbouring business if you do not park correctly.Due to late arrival after a long drive, plus the room hassle making it even later, we did not stay for breakfast (another paid extra) the next morning.Overall, it could have been a good experience, based on value for money, but this slightly odd hotel let themselves down.

I arrived very late at 1.00 a.m. in the morning and was looking for a parking spot in the hotel garage. The attitude of the man at the reception was we have a fair/exhibition in the area, so our hotel garage is full - you simply have to look around for a parking place, another guy was also just looking for 10 minutes. He also did not help me with the luggage, simply walked by my suitcase and showed no empathy whatsoever. The room was very warm and as the A/C did not work properly and made constant loud sounds, I had to shut it off in the end as I needed some sleep. There was also black mold in the corners of the shower plus the enamel in one of the corners of the shower was chipped. Additionally, the toilet had urine sprinkles on it behind the toilet seat, which made me wonder if the toilet/bathroom has been cleaned at all. In the morning, when I was in the shower, someone of the hotel-staff tried to enter my room, said, she is bringing some water, an tried to continue entering my room (which was fortunately locked), even when I said, I am in the shower.

We traveled to attend the Ludwigsburg Pumpkin Festival, and the majority of hotels in the vicinity were filled to capacity. I decided on Best Western based on its proximity to the autobahn and Orbitz rating. I booked it two days prior to arrival. Upon arrival, the hotel staff spoke English and humored my attempts to speak German. They quickly provided a room, and they provided a recommendation for lunch. The room was very clean, and when we returned from lunch they had already placed two small beds in our room for our two children. The hotel allows pets, and it charges a nominal fee. The restaurant provides an excellent dinner and breakfast. The dinner, however, is a bit more formal than I expected so if you have a three and one year old combination just find dinner out on the town. Overall, a clean and quality stay...