Definitely not worth what we paid for. Room was musty like it had been smoked in and they were just hoping no one would notice. Lighting was also super spotty on if it’d work or not. Staff was very nice!

Very clean room, comfortable bed, friendly front desk staff, delicious breakfast.

The Hotel has the Best Customer Service in Ft. Smith!!

Hotel was pretty run down. Room had a bad smell, didn't feel very clean. Bathroom had mold growing on the ceiling and exhaust fan sounded like it was about come apart. Tub faucet dripped. Staff was mostly friendly and pleasant. Basic hotel style breakfast. Housekeeping only happens once per week unless otherwise requested. Not impressed overall and would not stay again.

The beds were comfortable. Nice pillows. We had a full size refrigerator plus a dishwasher. Dishes and a stove top. We didn’t need them this time, but might in the future.

Clean and comfortable. I love having a kitchen in my room. Quiet. Decent free breakfast options. Convenient location right off the highway, only a few minutes from downtown, and next to a small grocery store

Dishwasher leaked. Refrigerator didn’t stay shut properly.

Upon arrival, staff worked very hard to allow me to check in early and find a room that was cleaned after traveling a long way, but that’s where the good service ended. I need to note that I did not push for an early check in but was only asking & I was prepared to wait in the lobby if needed. In the room, the AC unit was in need of repair so badly that no one could sleep with it on. It was so loud when it was cooling that it would have woken me up every few minutes, so I opted to turn it off at night. Secondly, the fridge was frozen up, with ice on the shelf, so that when the ice in the fridge was thawing, it leaked onto the floor. Third, the faucet in the kitchenette was leaking over the counter when used. Fourth, there were signs of mice via mouse droppings on the floor. 5th, someone’s dirty socks were still in the room. I was far too tired when I checked in to bother with the AC unit, and the other items showed up later in the 2 night stay. I do expect better than this, but it would have been too cumbersome to change rooms after I was unpacked so I tolerated it all.