It was great super friendly customer service clean room, nice pool, cool convenience store-like feature had a great time

Went there for the pool. Too small and too cold. Didnt know the eating area was closed for renos. The make shift eating room was trash. Food was good tho. Wont go back due to the misleading stuff and consequential unknown expectations.

The beds were so uncomfortable, had to lay sideways and got 3 hrs sleep a nite. Hotel was full so couldn’t switch rooms. If we stayed any longer we would have moved to the new Hyatt place down the street.

Excellent stay. Very clean. Friendly service. No concerns.

Room was spacious and clean. Bed was a bit softer than most these days. Unfortunately, we had a connecting room with some guys that decided to get together and carry on drinking at 10:30 at night that kept us up until after 1:00 when staff went to talk to them. Then again the following night.

We were given a handicapped adjourning room when we both are not handicapped. We requested for a room change and was told it will be $20 per night for a room change.

Very enjoyable stay, however didnt find the bed i had very comfortable unfortunately. Ghere was no conditioner in the pump either..lol, but it was a great clean hotel.

We made a reservation for a king bed for two nights through expedia. The night before our trip, I called the hotel directly to ask if our reservation could be modified, I only wanted to know if I could cancel the second night. The staff I spoke to proceeded to cancel my reservation in order to tell me what the cancelation fee would amount to, and then told me to rebook and make a new reservation at a more expensive higher rate. After calling several times and speaking to several staff members they gave me my reservation back but could only given me a queen bed and stated my king room was gone and the hotel was fully booked. I had paid for a king bed. We took the room because we had no other options. The next day, spent most of the day out of the hotel and when I returned at 3pm, found the room was not made or cleaned. I asked the front desk who told me they only clean the rooms every other day unless requested. This we were not told upon arrival and check in. When I requested the room be cleaned, I was told house keeping had left for the day. apparently it is listed on their website. I booked through expedia and this was NOT listed on the reservation. Overall not the best experience.