This was our fourth stay & it was wonderful once again. Staff are excellent, we were welcomed like family. Our villa was beautiful, peaceful & private, with lovely views across the valley to the jungle. Villas are cool & spacious. The grounds at the Payogan are magnificent. The resort isn’t walking distance from central Ubud, but the free shuttle runs on a daily timetable, so we just headed in on the 4pm shuttle for a wander around & dinner in Ubud, then caught the evening shuttle back. Thanks to Wayan for his efforts to ensure we had everything we could possibly need. This is the perfect spot for getting away from the hustle and bustle and relaxing.

Great staff and facilities. Seemed quite when we were there. Also had a plumbing issue but fixed promptly by staff.

Great staff and facilities. Seemed quite when we were there. Also had a plumbing issue but fixed promptly by staff.

Staff are lovely and the hotel is a hidden paradise

It was an amazing experience! Everything is so perfect. I enjoyed our stay! Will recommend it to my friends

It was an amazing experience! Everything is so perfect. I enjoyed our stay! Will recommend it to my friends

Was very disappointed with the resort. Villa had not been cleaned properly when we first arrived. Bathroom has probably never been cleaned.

Terrible guest-relations and hospitality. Nice territory with nice green hills and jungle view, but difficult to climb these hills when you are with two years old baby and pregnant wife. Twice the taxi was dropping us directly near our bungalow 504 which we were renting. It was very nice and convenient. But today when I was with all my family and my baby girl was sleeping the approved hotel taxi driver asked the permission to drop us directly to the bungalow. And the answer was NO. My wife and me were explaining that the baby is sleeping, that the wife if 7 months pregnant. The answer was “NO you may be dropped by the shuttle car”… Hey common! To change the car with sleeping baby and with the pregnant woman and with the bags? Why? The size of the SUV taxi car is the same as the shuttle bus. Last time the SUV taxi was dropping us directly to the bungalow with out any problem… Taxi driver was telling that he could but this time his boss is in the hotel. I was asking the boss… The answer was NO. It pity that such a nice territory having such bosses… I hope this massage will be delivered to the property owners. By the was, the a-la-carte restaurant food is not good as well. The food was very bed.

beautiful setting in the jungle. staff were amazing and everything was at your fingertips

beautiful setting in the jungle. staff were amazing and everything was at your fingertips

Good view & landscape. A little more of maintenance required. Food was good.

Good view & landscape. A little more of maintenance required.Food was good.

The location is spectacular, as well as pool area and the private terrace with pool. The hotel presents some general maintenance issues, including the room, that would not be expected in a luxury hotel, which in my opinion its not, even with its luscious gardens and views. Good value for the price and breakfast buffet OK. Friendly staff. about 15 minutes from downtown Ubud.

Wayan and the team were wonderful and made our stay amazing, willing to go the extra mile to ensure our stay was perfect. The villas are spacious with sun terrace and private infinity pools overlooking the jungle giving a peaceful feel. The spa offers a broad range of treatments for single and couple sessions which are well worth the money. The grounds are well kept and fit perfectly with the surrounding jungle making you feel you are staying in an ancient palace. The Wi-Fi is fast and free.All in all i would say this is the best hotel in Ubud and we will definitely stay there again.

Excellent setting with very roomy and private Villa and private pool. Excellent and friendly staffs. Good selection of breakfast. Sunday dinner with traditional dance show is a good and relaxed evening on site. Otherwise, more food selections at Ubud center. Good shuttle services to and from Ubud center. Would suggest the last return shuttle at 10:15pm instead of 8:15pm. Very happy with the stay and highly recommended to others.

Fantastic

Fantastic

Good stay, friendly staff. Nice pool, large rooms and nice outlook over rice fields

The resort was amaxing, very large and well kept. While we were there lots of work was being done so no doubt the small things i noticed would have been upgraded agsin. The property and the rooms were fantastic, we stayed in the cheapest room and it was great! I can only imagine how amazing the bigger villas would have been! Staff were fantastic and ever helpful.

We had a lovely stay at the Payogan. All of the staff were friendly and attentive to our needs. We enjoyed the privacy of our room, and breakfast offered a nice assortment of food options. The setting is very peaceful. We would love to stay here again.

Very nice villa style resort with attentive and helpful staff. Had a pleasant and relaxing stay!

From the minute we arrived the staff impressed us. The grounds are amazing and the staff is too. Far exceeded our expectations in every way. The Villas are original and spectacular. All of our requests were taken care of and being with 2 small children we had a few. Cant wait to return and bring friends. We also found out they have 2 and 3 bedroom villas with private pool. The photos are very accurate and the breakfast was amazing with Western,European and Indonesian choices.5 star

From the minute we arrived the staff impressed us. The grounds are amazing and the staff is too. Far exceeded our expectations in every way. The Villas are original and spectacular. All of our requests were taken care of and being with 2 small children we had a few. Can't wait to return and bring friends. We also found out they have 2 and 3 bedroom villas with private pool. The photos are very accurate and the breakfast was amazing with Western,European and Indonesian choices. 5 star

I have nothing to say about the staff appart that they are so helpful. One of the staff member got us tickets for the fast boat to gili with discount price without asking anything in return. The room was nice and our private pool was big with the amazing view on the valley. The food at the restaurant was a bit disappointed especially the breakfast and the awful frozen pizza. Just stick to chicken or Indonesian speciality . Overall I already told few of my friends who are planning to visit ubud to definetely check out this hotel.

Our villa was amazing. We had two pools. A deep one as a shallow one. The gardens and whole area around the resort was beautifully maintained . It was quiet and peaceful. The staff were very helpful. I stayed for 11 days and loved it. They provide a free shuttle into tour and there is many cafes, shop etc to choose. The buffet breakfast was great every morning. I would definitely stay here again and recommend this hotel. So beautiful.

The Bad: the bed pillow cases werent clean we had them replaced 4 times, the bed sheets had crumbs on it, in our original room was a mess with a no working AC. The pool was filthy and not properly cleaned. breakfast on day 2 was old and not freshThe Good: a great view, a lot of privacy in the villa, transport to the lobby via golf cart. When the breakfast is fresh its delicious. Tea time is amazing. great coffee and mango juice.

The Bad: the bed pillow cases weren't clean we had them replaced 4 times, the bed sheets had crumbs on it, in our original room was a mess with a no working AC. The pool was filthy and not properly cleaned. breakfast on day 2 was old and not fresh The Good: a great view, a lot of privacy in the villa, transport to the lobby via golf cart. When the breakfast is fresh it's delicious. Tea time is amazing. great coffee and mango juice.

What a fantastic find. Peaceful and private with your own pool or a beautiful communal pool if you wish. Staff were fantastic and nothing a problem. Only concern was the moss on steps making them slightly dangerous. Built onto a hillside. Everything in on levels, but if you don't want to walk and climb steps they collect you in their buggy. They also run shuttles into Ubud several times a day and evening. Would definitely return.

The staff were absolutely wonderful, so accommodating! The place was a little out of Ubud but they offer a free shuttle into town a couple times a day. Rooms were extremely clean and huge. The private infinity pool was the highlight!

The hotel has great premises-rooms are huge and comfortable, the private pool is great. The view from private villas top everything up. However the service was very low; it was slow, employees barely spoke English, room cleaning constantly kept "not seeing" dirty glasses. There was only one good receptionist which was very helpful. The furniture in the room could use updates, as our dining table was crooked to one side; the extra bed had dust on rails. However, I would recommend this hotel to those, who prefer amazing views at a reasonable price!

The hotel has great premises-rooms are huge and comfortable, the private pool is great. The view from private villas top everything up. However the service was very low; it was slow, employees barely spoke English, room cleaning constantly kept not seeing dirty glasses. There was only one good receptionist which was very helpful. The furniture in the room could use updates, as our dining table was crooked to one side; the extra bed had dust on rails. However, I would recommend this hotel to those, who prefer amazing views at a reasonable price!

Very nice hotel, excellence staff. The only downfall is mosquitos which they do spray and are uncontrollable to the hotel. Resort was clean and breakfast is delicious.