Awesome location!!!

The hotel is a comfortable place to stay and, for the money, average. I would stay there again if in Prague.

The hotel is beautiful. The rooms are very spacios clean and well distrubuted. The staff was super friendly and the BBQ they hold in the patio area was delicious. Super recommended while visiting prague.

It was beautiful and well located. The ladies at the reception were amazing. Very helpful

The staff were all very nice

Tolles Hotel.

Great location a block away from Charles Bridge. We had a big room, very good mattress, and nice furniture. The breakfast is also good and offers some a la carte items. Our room was looking out on the main street in front of the hotel yet still very quiet. Great view of the river and castle. Staff was very friendly. Overall we had a great experience.

Excellent. Thank you

Very nice hotel with friendly staff. The first room we got was not what we were looking for and the hotel made every effort and gave us a fabulous room.

4x stars for: A La carte breakfest is very slow, you can order omlet but you will get it after 20-25 mins. Toilet in MUCHA SUITE, I had a feeling it is built in wall cabinet, very tiny. Mini-bar, hotel excluded any alcohol beverages, why?, in 5 stars hotel? Pillows, filling, uncomfortable.

Really beautiful historic hotel perfectly located in the Old Town near the Charles Bridge. There was an amazing amount of space and the rooms were well appointed. My only caveat is that there was no air conditioning, so it might be a better option in cooler months.

The hotel was very pretty with great location, close to the Charles Bridge. Our rooms were spacious but really hot! The AC doesn’t work, so it was suffocating to sleep here, Because of the complaint they provided us with a fan, believe it or not they offered us a Fan!! In summer , this hotel is an oven, maybe in winter it is better but in summer not! The hotel desperately needs a room updated , all the furniture and curtains are pretty antique with really bad smell and dust. Our 5 nights here were a nightmare in both of our rooms, because of the heat and the dust... we complained it about and they changed one of our rooms however the change was really a bad decision because the room was in the last floor and the heat was suffocating . Also they are no blackout windows, so be prepared with face mask because sunrise in Prague is pretty early in the morning. Despite all the flaws, we had a great time in Prague but I don’t recommend staying here. ⭐️

The staff here are very avcomdating and friendly. We thoroughly enjoyes our stay and would return

Everything was great except the gym. Need new equipment.

Great experience.

This is my first time to comment a hotel. Honestly, the location is very nice. I book 2 rooms and stayed 4 nights in this hotel. One of the bed room doesn’t have exhaust fan in the bathroom and toilet, and the door of the bathroom is out of shape, we can’t close the door. Our bedroom is on the ground floor, the windows are close to the street, it was very noisy at the midnight. It was rainy when we checked out, there is no roof between our rooms and the lobby. I ask the reception to get an umbrella to assist us to carry the luggages to the lobby. But the staff told me they don’t have umbrella and no people assist me to carry the luggages to the lobby. Finally, I took care two old people, and took 4 big luggages to the lobby in the rain. In addition, I can’t accept that there is no seat in the lobby. We stood over 15 minutes wait for a taxi in the lobby, there were about 5 staffs in the lobby, but no people assisted with us, I felt so embarrassed.

Great location. So close to Charles bridge. The court yard is beautiful.

Wonderful hotel, right in the center of Prague,next to the river. Everything is within walking distance. Beautiful suite and friendly staff.

Lovely hotel in fantastic central location near main attractions. Friendly staff and clean comfortable room. No complaints, really enjoyed my three night stay.

The hotel is older, but very nicely updated to give modern amenities - exactly what I'm looking for in an old city like Prague. The view was across the water of Charles Bridge and the Prague Castle/Cathedral. Amazing. Right on the Edge of Old Town, it was a quick walk to sights, shops, restaurants, etc. Everyone working there was great, but Kirill, at the night desk, was particularly amazing. Super helpful, great problem solver. I will be staying here again.

The hotel has a prime and great location by the Charles Bridge. The staff are lovely and very helpful. Our room was lovely with a very comfortable bed.

Nice location, they gave us a upgrade room was very nice Junior suite The staff was pleasant

I love the view of the hotel and the space

Great time with my family. Hotel room condition and location excellent.

This property is beautiful and perfectly situated close to the Charles Bridge. The staff is amazing. Our suite was so pretty with an amazing view of the river. Perfect in every way!

The location of this hotel can’t be beat. We stayed in a family suite and expected two bedrooms but we had a three bedroom and full three bathrooms! Everything was beautiful- the furniture, decor, flooring- It all felt very elegant. Everyone was very kind and helpful, especially Denisa and the other persons at the front who always greeted us with smiles. The breakfast options were okay but the staff in the dining room for both breakfast and dinner were always very nice. We were lucky to be there the weekend of a charity event being held in the two courtyards and everything was decorated so beautifully for Christmas! Such an easy walk to the markets, a great view of the bridge from our room, and all so clean. I definitely will return to this hotel! Thank you to everyone!

Rarely, very rarely, do we have such genuine, warm personal relationships with a hotel team. That comes from leadership. We were treated like family and embraced. Great property, location, and people. Bravo!

Staff was friendly, accommodating and very professional. Our Nespresso wasn’t working so the 2 days that we stayed they brought us coffee to our room. We also had white wine waiting when we arrived with a nice thank you note!! Thanks to Oxana, Denisa, Kiriel and Pedro for making our experience pleasant!!

The location Is unbeatable. Staff are so friendly and professional. The sauna was top notch. The only thing was room was a bit smaller than the picture.

The staff was professional, friendly and very helpful. The location is perfect.

There is nothing not to like about this property. Staff and property was amazing.

Front desk not very informative.