We travelled as a family so we had a quadruple room, the room and balcony was small but for the little amount of time we spent in our room it was ok and the rooms were cleaned everyday.

Never going again We stayed 1 night and could not wait to leave Smelly old dated rooms.. pool was the size of a room😂😂 Hotel was soo old and bathroom was dirty Never ever again

GR8 Place to stay

Great location near train station, beach and services in beautiful and idyllic Malgrat de Mar. I didn't use much of the hotel facilities and had only half board. In my experience hotel was decent with good service and beach view from the room balcony was amazing, but the rooms need a renovation. The worst was the creaky bed; I had a poor sleep every night and woke up with neck pains. Food was okay, breakfast was actually better than dinner, which had variety every day but quite weird choices, like cold dishes and heated tin food instead of properly cooked meals. Best part in the hotel was cleanliness, spotless, cheers to the cleanind staff!

The room stunk, the doors to the balcony didn’t lock and the beds were disgraceful.

I stayed here in a twin room with my son. The room was clean and the hotel was full of other families. Our room overlooked the pool and entertainment area and it often stayed rowdy until after midnight which might suit other people but my son is only 5. The entertainment was good though. The hotel is very dated and the restaurant service could be better... you don't get shown to an empty table so it was difficult to find a place to sit. The food was ok nothing.. breakfast was better than the evening meal selection.

I stayed here in a twin room with my son. The room was clean and the hotel was full of other families. Our room overlooked the pool and entertainment area and it often stayed rowdy until after midnight which might suit other people but my son is only 5. The entertainment was good though. The hotel is very dated and the restaurant service could be better... you dont get shown to an empty table so it was difficult to find a place to sit. The food was ok nothing.. breakfast was better than the evening meal selection.

Close to beach & the staff are friendly. But very old, small, outdated, poor food & poor hygiene.

Close to beach & the staff are friendly.But very old, small, outdated, poor food & poor hygiene.

The hotel was as i expected very dated, but the staff were really great. There is no sound proofing at all you can here conversations from ajoing room and it feels like you are outside when you are in ykur room. Location is great but its just needs a bit of tlc.

The hotel was as i expected very dated, but the staff were really great.There is no sound proofing at all you can here conversations from ajoing room and it feels like you are outside when you are in ykur room.Location is great but its just needs a bit of tlc.

Very well located, very clean, friendly staff. The all inclusive sistem isn’t very convenient because the guest always need to present the cards provided at the check in to get any drink. At the restaurant there are few options however very tasty. The beds are not confortable but the room was very clean. Good value for the money.

I went to the H Top Planamar Hotel with my partner and four other family members. Four adults, one teenager and one 7 year old child.There was some confusion on arrival but that wasnt the hotels fault. It was the fault of hotels.com who despite my telephone call with them had assured me that my booking was all inclusive which it wasnt. This meant I had to pay an additional e140 for myself & my partner to take advantage of the all inclusive deal. The receptionist (Laura) handled this very well.The rooms are small but sufficient and cleaned daily by the maids who also replaced any towels/toiletries. as required.I would say this hotel is good value. It is by no means luxurious but had everything we needed. The card system for getting food and drinks needs a good looking into. Logistically it just didnt seem to work with queues at the bar, at breakfast, dinner and evening meal times. They need to look at how things are working or just adopt the usual all inclusive system of wristbands.The food was good not great, the drinks were fine and the pool / arcade kept the teen and child happy along with the great animation team. The pool was good but we didnt really have the weather to use it often although the children didnt seem to care and loved it.It is in a great location near to the beach, bars, restaurants, arcades and shops. The train station is a five minute walk away and we took a day out to visit Girona which was great.All in all we had a great time!!

I went to the H Top Planamar Hotel with my partner and four other family members. Four adults, one teenager and one 7 year old child. There was some confusion on arrival but that wasn't the hotels fault. It was the fault of hotels.com who despite my telephone call with them had assured me that my booking was all inclusive which it wasn't. This meant I had to pay an additional e140 for myself & my partner to take advantage of the all inclusive deal. The receptionist (Laura) handled this very well. The rooms are small but sufficient and cleaned daily by the maids who also replaced any towels/toiletries. as required. I would say this hotel is good value. It is by no means luxurious but had everything we needed. The card system for getting food and drinks needs a good looking into. Logistically it just didn't seem to work with queues at the bar, at breakfast, dinner and evening meal times. They need to look at how things are working or just adopt the usual all inclusive system of wristbands. The food was good not great, the drinks were fine and the pool / arcade kept the teen and child happy along with the great animation team. The pool was good but we didn't really have the weather to use it often although the children didn't seem to care and loved it. It is in a great location near to the beach, bars, restaurants, arcades and shops. The train station is a five minute walk away and we took a day out to visit Girona which was great. All in all we had a great time!!

rooms cleaned every day. small but adequate. TV from the ark and rubbish channels(only 2 English channels- travel and CNN) all inclusive plenty of food but food always cold

Hotel needs renovation but we go to the sea not to stay in a hotel day and night, hotel is just few steps from the beach, shops or restaurant. perfect location.

Staff are lovely and bar areas always clean. Entertainment doesn't vary much and the format hasn't changed since we stayed 2 years ago. The food quality and presentation is the main issue we have and we have to say the standards have dropped dramatically. Food was reprocessed in meals constantly and the cuts and quality of meat and fish was awful. Meat was tough,l & chewy being cheap cuts. Sometimes inedible. So called turkey was unrecognisable as that, lamb was just awful and ribs in sauce was so salty it tasted as if a whole bag had been dropped in there. Local delicacies and regional cooking were rarely on show and show cooking non-evident. We thought we had paid for a slightly better 3 bed room and on arrival were given a very poky twin bed room which once again was much poorer than the last time we stayed there. As returning customers we expected a much better reception and overall we were very disappointed. Animation team were disorganised and unprofessional. A duo act we saw on out last visit were probably the highlight although even their performance seemed jaded compared to previously. The flamenco act of 3 ladies one evening was however very good. This Hotel has nice location and the grounds are pleasant along with the majority of the staff. The whole experience could be however so much better.

Staff are lovely and bar areas always clean.Entertainment doesnt vary much and the format hasnt changed since we stayed 2 years ago. The food quality and presentation is the main issue we have and we have to say the standards have dropped dramatically. Food was reprocessed in meals constantly and the cuts and quality of meat and fish was awful. Meat was tough,l & chewy being cheap cuts. Sometimes inedible. So called turkey was unrecognisable as that, lamb was just awful and ribs in sauce was so salty it tasted as if a whole bag had been dropped in there. Local delicacies and regional cooking were rarely on show and show cooking non-evident. We thought we had paid for a slightly better 3 bed room and on arrival were given a very poky twin bed room which once again was much poorer than the last time we stayed there. As returning customers we expected a much better reception and overall we were very disappointed. Animation team were disorganised and unprofessional. A duo act we saw on out last visit were probably the highlight although even their performance seemed jaded compared to previously. The flamenco act of 3 ladies one evening was however very good. This Hotel has nice location and the grounds are pleasant along with the majority of the staff. The whole experience could be however so much better.

Went on a girls break for 3 nights all inclusive. Wasnt expecting too much for the price we paid and was pleasantly surprised. Had read some previous reviews and can only say you get what you pay for. Yes the hotel is rather dated but cleanliness was great. Staff were all very courteous and helpful. It amazes me that folk complain about the food. There was a vast array at lunch and dinner including rabbit, chicken, fish dishes etc. There was always an abundance of chips and ketchup for the fussy eater! There was pasta dishes and endless salad along with a variety of puddings and fresh fruit. Breakfast catered for all tastes for typical english breakfast abroad, continental style cheese/cold meats, fresh fruit, cereals etc. It poured with rain for the 3 days which meant many were couped up in the hotel complaining - but the hotel had some form of entertainment each night. It was a really cheap deal and for the price I couldnt fault it. If I wanted a luxury spa break, I would have went elsewhere and paid 3 or 4 times more. You get what you pay for.

Went on a girls break for 3 nights all inclusive. Wasn't expecting too much for the price we paid and was pleasantly surprised. Had read some previous reviews and can only say you get what you pay for. Yes the hotel is rather dated but cleanliness was great. Staff were all very courteous and helpful. It amazes me that folk complain about the food. There was a vast array at lunch and dinner including rabbit, chicken, fish dishes etc. There was always an abundance of chips and ketchup for the fussy eater! There was pasta dishes and endless salad along with a variety of puddings and fresh fruit. Breakfast catered for all tastes for typical "english" breakfast abroad, continental style cheese/cold meats, fresh fruit, cereals etc. It poured with rain for the 3 days which meant many were couped up in the hotel complaining - but the hotel had some form of entertainment each night. It was a really cheap deal and for the price I couldn't fault it. If I wanted a luxury spa break, I would have went elsewhere and paid 3 or 4 times more. You get what you pay for.

Very noisy at night. Can hear what goes on in other rooms as walls are so thin. Very dated hotel staff take preference of all inclusive over anyone else. I.e half board like us. Food always cold wasn't sorry to get home

Very noisy at night. Can hear what goes on in other rooms as walls are so thin. Very dated hotel staff take preference of all inclusive over anyone else. I.e half board like us. Food always cold wasnt sorry to get home

We enjoyed very much, nearly all the staff was great and the cleaners was trhere every day, lifts never broke down and the food was very good but a little repetive although there was plenty of choices

Hotel was not very clean and very out dated certain things were a danger to young children e.g open doors leading to a 25 foot drop down stairs hotel was frequently told the risk to my 19 month old grandson but nothing done so I moved my son and his family into my hotel after 2 days.. frankly disgusted at safety issues

Hotel was not very clean and very out dated certain things were a danger to young children e.g open doors leading to a 25 foot drop down stairs hotel was frequently told the risk to my 19 month old grandson but nothing done so I moved my son and his family into my hotel after 2 days.. frankly disgusted at safety issues

Need new bar staff, all miserable apart from one.. Hotel bar and reception staff speak minimal English, room very dated and all inclusive is abismal.. We ate and drank out every day and night even though we had paid for all inclusive.. All in all we wouldnt recommend to family or friends and wont be returning.

Need new bar staff, all miserable apart from one.. Hotel bar and reception staff speak minimal English, room very dated and all inclusive is abismal.. We ate and drank out every day and night even though we had paid for all inclusive.. All in all we wouldn't recommend to family or friends and won't be returning.

Older hotel but clean . Staff is very friendly . Food is good. Please note you have to pay for wifi. Will go back .

very pleasant stay

Bad experience. Noisy hotel we can heard the noise made by the moving beds in room Unconfortable to wacht TV The pool been small and crowded. Good things was near by the beach and many shops You do not get bored

very terrible hotel staff do not speak very good english but the food is unique and the place of the hotel is nice and close to the beach but worth the money.

Hoteling mean manner and service but on our arrivel it seem they need only costomer for money any how. ....