Overall all great

Exceptional service. Our host Sri was very friendly and attentive of all our needs , Bandidos made our romantic dinner special. , everyone in the staff was very friendly

Our stay was absolutely incredible. My wife and I were staying in Bali for our honeymoon and upon arrival we were upgraded to a suite with an amazing view and private pool. The staff were so friendly and helpful and the food at the hotel was 5 stars. While this hotel is a bit more expensive than others in Ubud, it is far superior and worth every penny. I would highly recommend to anyone staying in the Ubud area that would like a quiet setting away from the hustle of the city with exquisite jungle views. We could not get enough of walking the grounds of the hotel as there are flowers and fruit trees everywhere.

I recently stayed at Hanging Gardens of Bali, and it was an exceptional experience from start to finish. The staff was incredibly welcoming, accommodating, and attentive to every detail. The room was immaculate, offering both comfort and luxury with its modern amenities and stunning views. The hotel's dining options were superb, with a diverse range of delicious cuisines.. I highly recommend this hotel for an unforgettable stay!. I want also to Thanks the general manager Mr. Frank

This beautiful resort is a must-do on your Bali bucket list. Friendly staff. Check in process could be improved (by not having to register your own account in their very buggy platform on your own device) but otherwise everything is seamless with stunning jungle beauty and tasty food.

Amazing hotel and staff . No complaints

This was one of the best hotels we have ever stayed in and we have stayed in a lot of very beautiful and luxury hotels. I can’t express enough how wonderful the whole team are. They are so kind and helpful and the property is insanely beautiful. Would love to return one day. Hanging Gardens is a magical place that is well worth every penny you spend there.

One of a lifetime experience!

We stayed at Villa 11 for two nights and motorcycle noises were loud at night and early morning. Our rooms weren’t turned down the second night when we return from dinner in the city. We had to search for light switches in pitch black and found our bathroom messy with the sliding door to the spa room wide open. Departure was even worse, not only was there no staff to help us load our luggages onto the car nor did the two receptionists who were busy looking at their tablets and computer screen say goodbye. The hotel basically didn’t care where we go after staying with them. This is definitely not acceptable to any hospitality business.

Amazing place. My expectation was overwhelming. Such an amazing hotel. Everything was perfect and they made a special dinner I requested In a such special way. I highly highly recommend this place. It’s a complete 5 star.

Beautiful property with great service. Location is a bit far from Ubud town which makes dining options a bit limited.

excellent stay!! thank you so much. fully recommend

we arrived late night @2:00 AM; the resort is very pelasant in the middle of the jungle and has very nice view. we have booked the panaromic villa and paid around 600$/night the time i entered the toilet a RAT jumped on my leg and started hiding in the room, my wife do have a phobia from rats and couldnt sleep all night. the hotel managment offered us a spa for 1 person as a compensation and didnt change our villa or extended our stay for the night that we didnt actually sleep. second day we found a FROG on our bed, the resort team came and caought it.. Since we are a honeymooners they have added flowers in our bath and that was highly appreciated. but the moment my wife get into the bath to take some pictures we found more than 6 WORMS in the water. Briefly our stay at this resort was very disapponting and the money paid doesnt worth it.

Everything was absolutely a dream. We enjoyed our panoramic view from our room and pool. The staff was very friendly and quick in response! The food was amazing and the mocktails were so good as well!

This is a very unique boutique property and has a charm if your happy to go outside your normal 5 star comfort zone. The panoramic rooms have amazing jungle views and seeing clouds form in front of your eyes whilst in bed will remain with me for a lifetime. The jungle cable lift is unique Instagram kind of experience. The rooms are authentic ubud/Indonesian style. If you are looking for a modern hotel, this place isn’t for you but I found its charm a welcome change. Imperfectly perfect room kind of vibe which is nice. Remember you are in the jungle, so you will share your stay with monkey’s, mosquitoes and insects but we had no real problems with them. The service is very good and accommodating. The staff are clearly well trained and probably some of the best I have seen in Bali. The spa was worth the expense. Couples massage was a warm experience. Now for the bad, the dinner menu is a bit limiting if you stay here more than 2 or 3 nights and dine in but I think this really is a 2 or 3 night hotel with my recommendation of 2. Also has no gym onsite but has a free shuttle bus to an external gym which felt like too much hassle. Also, the hotel is 30 mins north of ubud which is a compromise for the unique nature of this property.

Superbe hôtel dans une jungle fabuleuse , beaucoup de singes , piscine à débordement . Personnel au top de gentillesse .. très dépaysant .. extra a refaire

5 stars all the way, nothing to reproach. Cocktails were fantastic! I would also like to thank chef Ridwan and the whole team at Hanging Gardens for the food and hospitality.

What luxury! This place was amazing!! It truly was the vacation spot of a lifetime for me, and the staff made it all the more special. Wish I could afford to go back again!

Amazing Villa , Amazing and friendly and professional and fast staff . Very tasty food . One of the best hotels in the world . It should be rated 7 star .

Beautifully located hotel with super nice and friendly staff. However, a little worn down and not totally clean in all aspects. Biggest issue is that it is terribly over priced for what you get. We paid 550€ per Night - maximum half of that from our view would be appropriate.

Absolutely amazing, dream come true, for us! This resort was everything I hoped it would be an more. To the breathtaking infinitely pools, to our room with endless tropical picturesque view every where you look to the incredible dining and service was ABOVE and beyond! I cannot say enough good things about our time here! We give the resort and it's staff a 10 STAR rating and we will definitely be back!

Outdated front desk staff requires retraining. Villa £600 and they still charge for bottled mineral water. Based only on this factor shall be downgraded to 3 stars. Overcharging for taxi which is $20 if you get it yourself. Mosquitos everywhere, message for management: read about lemon&eucalyptus oil candles or sticks. However views are spectacular.

It's one of the best spots I've ever stayed at,and islands are my things. Gotta go for it.

Its one of the best spots Ive ever stayed at,and islands are my things. Gotta go for it.

Super amazing great views staff was amazing.

This place is a must in your lifetime! Don’t let money stop you, it’s worth every dime. Take advantage of all the things they have to offer. They are amazing at making you feel like you own the place. Simply the best! George and Viviana

This place is a must in your lifetime! Don’t let money stop you, it’s worth every dime.Take advantage of all the things they have to offer.They are amazing at making you feel like you own the place.Simply the best!George and Viviana

Amazing stay for our honeymoon. We got the panoramic view suite which was incredible. In the morning there were even monkeys jumping around outside...so be careful leaving things outside. The service was impeccable, infinity pool lived up to its hype. The overall property is worth the 7 star rating. Breakfast was great with made to order menu items and also buffet items. Its a 20-30 min hike across to other side of the mountain for the temple to see the view of Hanging Gardens. The property is a bit out of the way in the mountains so plan for 30-40 min ride to downtown Ubud if you need. Pro-tip: get the whatsapp # for the hotel, you can ping them that way to arrange off hours transport back if you need.

Amazing stay for our honeymoon. We got the panoramic view suite which was incredible. In the morning there were even monkeys jumping around outside...so be careful leaving things outside. The service was impeccable, infinity pool lived up to its hype. The overall property is worth the 7 star rating. Breakfast was great with made to order menu items and also buffet items. It's a 20-30 min hike across to other side of the mountain for the temple to see the view of Hanging Gardens. The property is a bit out of the way in the mountains so plan for 30-40 min ride to downtown Ubud if you need. Pro-tip: get the whatsapp # for the hotel, you can ping them that way to arrange off hours transport back if you need.

The best experience so far. Beautiful place, best customer service. Thumbs up!

Arrived after a 27 hour flight was supposed to check in at 1pm but Arrived the next day around 1am in the morning hotel never bothered to even send an email to check when I’d be arriving and it’s marketed as a 5 star property and when I checked there was no 24 hour room service available in the room. Myself and husband we were starving anyway we went to the room and the place was full of mosquitoes and there were geckos running behind the tv inside the room and with many other type of insects. We couldn’t sleep even at 3 am the room wasn’t even properly prepared for checkin there was a bad stench in the room from unclean linen and it made everything worst when we wanted to use the toilet there was a bigger than palm size spider in the toilet room which had a sliding door. We called up the reception they came and sprayed some chemical and the entire room Was smelling of that and the insects behind wardrobe and places appeared more than anything z there were ants running on your tooth brush and stuff. So anyway We slept for about 2 hours and than early morning checked a nearby hotel which is cappella and came here and it was perfectly well maintained. The so called hanging balls of Bali was such a big big disappointment as it’s marketing falsely as a 5 star property and charging over $1500 a day... please be aware that pictures gives false impression and this is the type of place that you go to visit for one day to take some picsz

Arrived after a 27 hour flight was supposed to check in at 1pm but Arrived the next day around 1am in the morning hotel never bothered to even send an email to check when I’d be arriving and it’s marketed as a 5 star property and when I checked there was no 24 hour room service available in the room. Myself and husband we were starving anyway we went to the room and the place was full of mosquitoes and there were geckos running behind the tv inside the room and with many other type of insects. We couldn’t sleep even at 3 am the room wasn’t even properly prepared for checkin there was a bad stench in the room from unclean linen and it made everything worst when we wanted to use the toilet there was a bigger than palm size spider in the toilet room which had a sliding door. We called up the reception they came and sprayed some chemical and the entire roomWas smelling of that and the insects behind wardrobe and places appeared more than anything z there were ants running on your tooth brush and stuff. So anyway We slept for about 2 hours and than early morning checked a nearby hotel which is cappella and came here and it was perfectly well maintained. The so called hanging balls of Bali was such a big big disappointment as it’s marketing falsely as a 5 star property and charging over $1500 a day... please be aware that pictures gives false impression and this is the type of place that you go to visit for one day to take some picsz