All of the staff were friendly and helpful. Excellent location to dining, tourist sites and shopping.

We had a great stay at the Hotel de la Muette in Arles. Staff members were unfailingly polite and helpful, and our room was clean and comfortable. Breakfast offered a nice variety of tasty items. The hotel is conveniently located near the Arena and Place du Forum, and it's walkable (though not necessarily close) to the train station. This hotel would not be a good choice for guests with mobility issues, as there's no elevator, and rooms are reached via a spiraling staircase. (Hotel personnel offered assistance carrying our bags up the steps, but we were able to manage on our own.) As long as you can manage the stairs, this hotel is a gem. I would definitely stay there again.

Super nice hotel with great staff and location !!! Rooms are small and stairs challenging Stay on first floor if you have trouble with stairs Very close to sites of Arles Great breakfast but not included

A wonderful place to stay in, lovely staff so serviceminded! Stayed for one night with three kids, nice restaurants just around the corner!

Awful! We checked out early after one night due to the huge mould problem in the bathroom, uncomfortable bed and grotty bedroom. We explained that even due to mould, we were ok to pay for the one night we’d stayed, but didn’t want to stay the other six nights we’d booked in advance. They made us pay for a total of three nights (the one we’d stayed plus an additional two) even though the condition of the room was appalling. We had no choice as they had our credit card details and this was the terms and conditions of Hotels.com. The hotel was rude, unapologetic for the terrible condition of the room, and unprofessional. Thankfully we checked into L’Arlatan only a few metres down the road and had a fantastic stay - a world apart from La Muette!

A delightful place- clean rooms, very comfortable beds. The best part of the place is that everyone is warm and friendly and helpful- in a sincere way. We all as a family agreed this was our favorite place to stay in France. Thank you for your great customer service and quality accommodations! Oh and the breakfast was excellent!

This was one of the best hotels we booked in France (and we booked several). The location was perfect! The medieval feel of the room was a plus and it was spacious and comfortable. The staff was very helpful and kind, especially Abigail who helped us with the parking and breakfast. The breakfast was outstanding! We wish we would have booked more days in this place! Would highly recommend!

This property was a gem! The room was set up perfectly for a family of 4 (older children) with two twin beds up in a loft. The room was immaculate, and the breakfast buffet was delicious. The location is quiet.

The staff is super friendly, the property is awesome, like sleeping in a medieval castle and overall the stay was great. Would definitely recommend.

Loved staying at this Family run Boutique Inn. So unique and felt like staying in a castle. The atmosphere and friendly service was wonderful and we would definitely love to stay here again. Highly recommend it.

Very cozy hotel in the center of old town in Alrles. Clean and fresh, very friendly staff. Only downside was lack of car park and the winding stairs to our room. But what else to expect in this environment.

Nice location. Poor soundproofing, noise from the neighbours and from the outside. Also strong smell of roasted breakfast in the room. Otherwise, nice place and destination ❤️

It felt like staying with a family friend.

The hotel is in a fantastic location. The staff were very helpful and friendly. The breakfast was delicious and good value. The hotel was eco friendly with interesting decor - there were nice touches such as homemade yogurt, juices, granola , soap etc We would definitely stay there again.

Fantastic little hotel in the centre of Arles, the room was perfect for a few nights away, and the staff were super helpful. Would definitely recommend

This hotel is lovely modernized medieval style and staff is very kind and helpful.

Service was delightful, very eco friendly, sounds travel between rooms in a building this old super accessible to all the great center town locations

Its a beautiful quaint Hotel with excellent staff and awesome breakfast, will definitely stay again.

Close to cruise ship dock. Price for the stay more than expedia guoted.u

Wonderful staff. City center location. Beautiful building. Updated bathrooms. Comfortable beds. Air conditioning.

Such an adorable hotel. Very clean & comfortable. The staff couldn’t have been friendlier. Excellent location in the center of everything.

We found the old building charming. It was in a super location with reasonably easy car access. Breakfast was really good. The 2 star rating does not do the hotel justice.

If you are looking to stay in Hostel, with none guest service attention and close to nothing facilities (not even water at the room), then you will be fine. The bathroom had black fungus on the shower, the mattresses are old and concave shaped, pillows are like bricks: small and hard as rocks. The receptionist told me, as soon as we arrived, that she will open the poles of the main entrance to the old city to drop off our luggage, I should call her as soon as I get there. I walked out of the city to get the car and she NEVER answered the phone, she left the hotel! The line up to go inside the city was loooong and being the firts in line I could’t move until a pretty kind lady opened the pole/gate for me, after waiting for 15 minutes. We left next morning, even we had booked for two nights. Very bad experience.

We stayed for two nights. The hotel is very central, yet quiet at night. The room was beautiful, clean, and with an old charm.The host was so friendly. Very relaxing atmosphere at this hotel, would highly recommend !

We stayed for two nights. The hotel is very central, yet quiet at night. The room was beautiful, clean, and with an old charm. The host was so friendly. Very relaxing atmosphere at this hotel, would highly recommend !

Great hotel in centre of town - only complaint would be lack of security - front door left open so anyone could walk in and bedroom doors would not be hard to break into.Would recommend and if back in Arles would stay here

Great hotel in centre of town - only complaint would be lack of security - front door left open so anyone could walk in and bedroom doors would not be hard to break into. Would recommend and if back in Arles would stay here

A last minute lucky find. A beautifully renovated 12C building with all the natural stone uncovered. The staff and owners were charming, they have restored it and do a lot of the work on this 15 room hotel themselves. The tiny bathroom has the most up to date drench and spray showers. The bed was super comfortable with top quality white sheets. Soft pillows, soft fluffy towels and all sparkling clean. Theres a fridge/ mini bar and a kettle. Just outside are lots pf cafes and restaurants and the magnificent Amphitheatre is a few seconds walk away. I can not recommend highly enough. The steps to rooms are steep so not great for anyone with limited mobility. It was such a relief to find a place with nothing to fault.

A last minute lucky find. A beautifully renovated 12C building with all the natural stone uncovered. The staff and owners were charming, they have restored it and do a lot of the work on this 15 room hotel themselves. The tiny bathroom has the most up to date drench and spray showers. The bed was super comfortable with top quality white sheets. Soft pillows, soft fluffy towels and all sparkling clean. Theres a fridge/ mini bar and a kettle. Just outside are lots pf cafes and restaurants and the magnificent Amphitheatre is a few seconds walk away. I can not recommend highly enough. The steps to rooms are steep so not great for anyone with limited mobility. It was such a relief to find a place with nothing to fault.

Challenging toilet. Nice staff and good breakfast

Beautiful building and rooms. Tastefully renovated. However, the walls were not good sound barriers. We could hear people talking in an adjoining room until quite late. The great breakfast made up for it.

This is a nice boutique hotel in the center Arles. We loved our room though small it was well organized and very clean. The breakfast was excellent and the location is fabulous to tour the ruins of the Roman civilization in this city. There is no lift in this hotel so it is difficult if you can’t do stairs Or you need to request a lower level. Access to the hotel and parking are a little tricky but the hotel gave great directions for both. We did have to park on the street about three blocks from the hotel but it was no problem.