On paper this should be a future favourite, however the cynical way in which this company has gone about ensuring that you can’t leave for the duration of your vacation along with sky high pricing ensures we will not be returning. Front of house Staff are surly, unhelpful and clearly numb to the constant bewilderment of guests when quoted for transport or activities. I appreciate that a place like that has high costs but 9000 bht for a boat to Phuket for 3 people is a disgrace (we did it for 2500) if you decide to have your spine realigned and book their vehicle to go into “town” you will have to endure 2.5 km of very rough terrain (deliberately left this way so you cannot rent your own vehicle and escape more regularly) cost 1000 bht. We were dropped in a small area that was mostly closed well away from the other hotels on the island to be collected 2 or 7 hrs later. We were done in 20 mins (case full of Chang 50bht each rather than 500 bht at the hotel !!) it’s such a pity that they’ve chosen to make it so ridiculously expensive as it’s in a beautiful spot. The rooms are very small compared to Santhiya on yoa Yai where we had been the previous week and much more expensive. Food is good but very expensive, there is no gym and activities like kayaking are charged where they were free at Santhiya. WiFi is very good as are tv options but despite all this we will not return to stalag 2022

We really enjoyed our stay at paradise! We stayed in a Sea View Villa 151 - the room was amazing with direct beach access (closest to the beach out of all of the villas), a nice private pool, and great sunrise views directly from bed! Definitely recommend this room. The resort location was beautiful, and you can see lots of wildlife - we spotted hornbills (lots of them!) squirrels, monkeys and bats. The beach was also lovely, and some great places to kayak to nearby. The service and at Al Fresco and Roots was fantastic, although a bit pricey. Seafood Terrace service was slow and the food just ok. Overall though, we really appreciated all the food options given that the hotel was very quiet due to covid times.

We liked this place very much! Staff were very helpful and kind, and I could say maybe best service I have ever recieved in any hotwl. They made us feel very special even tho there was not many other travellers. I am sure they will do this to evereyone because they really care about their customers. Room was fine, but we liked more about the beach and other hotel areas example restaurant and tiki beach bar. Food was 10/10. Breakfast, lunch and dinner was delicious.

Only good staff Beach is too poor BF was old brad

Only good staff Beach is too poor BF was old brad

Really lovely and private resort with beautiful room and open jacuzzi/shower. We had a great two night stay here and loved it - very private, good massage on the beach (only for guests), private longtail boat trip (booked through the hotel) to James Bond Island which I’d highly recommend!Lots of options on the menu and great breakfast also. Pool was lovely and had a scenic view of the beach from it.Suitable for couples, friends and young families. Only thing I’d recommend is to get the hotels speedboat rather than public boat/taxi as it’s a much more comfortable ride - also, the resort does have numerous creepy crawlies as it is so private.

Really lovely and private resort with beautiful room and open jacuzzi/shower. We had a great two night stay here and loved it - very private, good massage on the beach (only for guests), private longtail boat trip (booked through the hotel) to James Bond Island which I’d highly recommend! Lots of options on the menu and great breakfast also. Pool was lovely and had a scenic view of the beach from it. Suitable for couples, friends and young families. Only thing I’d recommend is to get the hotels speedboat rather than public boat/taxi as it’s a much more comfortable ride - also, the resort does have numerous creepy crawlies as it is so private.

Beautiful place to stay. The staff are always happy to help and book any trips you like. You are a captive audience and they massively overprice food and drinks, this is the only downfall, but a pretty big one as a drink alone is over double the price of everywhere else.

Beautiful place to stay. The staff are always happy to help and book any trips you like. You are a captive audience and they massively overprice food and drinks, this is the only downfall, but a pretty big one as a drink alone is over double the price of everywhere else.

Absolutely amazing place, would recommend 100%

Everything was excellent, great room, amazing views, delicious food and very friendly staff. Totally recommended. The only small issue we had was that we couldnt fill the spa in the room with hot water every day, but given the location and remoteness of the place it understandable. Totally recommend.

Everything was excellent, great room, amazing views, delicious food and very friendly staff. Totally recommended. The only small issue we had was that we couldn't fill the spa in the room with hot water every day, but given the location and remoteness of the place it understandable. Totally recommend.

It was amazing. The photos don't do justice!

It was amazing. The photos dont do justice!

Paradise Koh Yao is stunning! We stayed in a jacuzzi studio for one night then upgraded for our final night to the treehouse - both are beautifully designed and the treehouse upgrade was more than worth it for a little treat! Not a detail is missed in the treehouses, stunning decor and a real luxurious feel! The resort overall is beautiful being situated both within the jungle edge and on the beach, best of both worlds! You really do feel emerged in nature here with absolute luxury surroundings! We had spent the last two weeks travelling Thailand so this was just what we hoped for and more! The spa is beautiful also, so tranquil. All staff so so friendly and helpful and the food was absolutely delicious! We just wish we had had more time to spend here. The only slight down side is the accessibly albeit I would argue that adds to its charm and really does mean peace and tranquillity can be achieved. It also does mean however you aren’t able to explore the rest of the island as freely. You can book onto tours, which we didn’t do as we were here to relax and had already explored from a previous resort on the island. A moped on the access road would prove tricky if you are not experienced. We loved every moment of our stay and will 100% be back!

Food was not that good expensive compared to what one can find in Thailand.

Paradise by name & paradise by nature . Lots of wildlife . This suited us but if you want night life or lots going on this wouldn’t be for you

Fantastic location and almost all the staf made a 100 percent effort to be helpful. The pool is superb and the surrounding gardens create an incredible atmosphere. The restraints offered a wide variety of great food at reasonable prices. We stayed 9 nights in one of the private pool villas and it had a spectacular view over the beach and sea to the magnificent islands. Great value and we would definitely come again. Very romantic spot.

Very spacious villas, but that’s about it your on a island with a lot of bugs and insects and crabs etc. but most importantly the rooms aren’t fully sealed off we had bugs and mosquitoes all over the place the management couldn’t do anything about it, we stayed in over 10 different places and this was by far the worst experience I wouldn’t recommend it.

Really Paradise-like, a refugium for people who wanna stay in a deserted location surrounded by jungle. Just be aware of the fact that the way to the hotel from the peer is really rough. 30 minutes of rumbling to the jungle with bumps etc, but worth the trip. They’re on it to build a more accessible road but this might take some more months to be finished. The hotel itself was really nice.

Oh my goodness- this place is truly paradise. Everything there went beyond my expectations. We thought this was pretty much a nice bungalow to stay at, but in actuality it is a full-on resort that is isolated from anything else. The only reasonable way to reach the property is by boat route (the hotel offers 2 departure times a day to and from Phuket) and I would highly suggest booking that and not messing around with your own means of getting there. We took a hotel shuttle to the village on the island and the road is a small jungle trail that only a four wheel drive type of car could probably handle.We were greeted off our small resort speedboat from Phuket with warm hand towels and a refreshment and an orientation around the property. We also were given coupons for a free yoga session, free drink at the bar and free island snorkeling excursion. The room is very beautiful and there are turn down services throughout the day, which is good because dirt is prone to settle in the room. It is a nice, clean room with good A/C, but also you dont forget that youre on the outskirts of the jungle. The bed has elegant netting around that alleviates any worries of dirt or bugs disrupting your sleeping.We got the jacuzzi room and the bathroom was open air with shuttered windows.There are three restaurants on the property and they were delicious and also the only choice of food- which was fine because they werent too expensive and had lots of options.

Oh my goodness- this place is truly paradise. Everything there went beyond my expectations. We thought this was pretty much a nice bungalow to stay at, but in actuality it is a full-on resort that is isolated from anything else. The only reasonable way to reach the property is by boat route (the hotel offers 2 departure times a day to and from Phuket) and I would highly suggest booking that and not messing around with your own means of getting there. We took a hotel "shuttle" to the village on the island and the road is a small jungle trail that only a four wheel drive type of car could probably handle. We were greeted off our small resort speedboat from Phuket with warm hand towels and a refreshment and an orientation around the property. We also were given coupons for a free yoga session, free drink at the bar and free island snorkeling excursion. The room is very beautiful and there are turn down services throughout the day, which is good because dirt is prone to settle in the room. It is a nice, clean room with good A/C, but also you don't forget that you're on the outskirts of the jungle. The bed has elegant netting around that alleviates any worries of dirt or bugs disrupting your sleeping. We got the jacuzzi room and the bathroom was open air with shuttered windows. There are three restaurants on the property and they were delicious and also the only choice of food- which was fine because they weren't too expensive and had lots of options.

I hate to be that American that complains about not having WiFi on an island but I think that if you are going to claim you get WiFi in your room, then you should have WiFi. Simple as that. I was under the impression that I was going to have “high speed internet” as their website claims, which was important to me as I need to keep in touch with my lawyer back home about a personal issue. Additionally, everything on the resort is overpriced. If you think you’re saving money booking rooms, just remember you’re going to be making it up elsewhere on the island whether it’s food, drinks, or excursions. Every time I ate dinner, my food came out from the kitchen and they sat it down on some table in the back. I watched it sit there. Was never told that I had to go pick it up, which I didn’t. They just forgot to give it to me. And then when I asked, they just brought me that plate that sat there for 15-20 minutes and just got cold. Not sure how that works but I paid for cold food two nights in a row. Last, I absolutely love that staff is employed by locals on the island. However, when it comes to front desk matters, I think there should be better staffing.

We went for our honeymoon and it was fantastic to stay there for almost a week. There are no words to describe how great it is! The hotel is very organized and environmental friendly. The room was incredible with the best view I have ever seen. Not to mention watching the sunrise in the bay from your bed is magical! The people are very helpful and nice and the environment is very relaxing. We did a lot of activities and we really liked the painting and visiting islands as well as canoeing and spa. The restaurant was nice and we really enjoyed the happy hour at the bars. Hopefully, we will be able to visit again! Highly recommended!

Most beautiful hotel/beach I have ever been to. The front desk was very accomodating. Julien is very kind and helpful. “Oh,” the masseuse, is extremely gifted. Our island hopping excursion with Todd was perfect. Thank you to the Paradise Koh Yao!!

We stayed here on our way to Koh Jum - it was absolutely fabulous - gorgeous rooms, fab food, quiet and just perfect. We decided to return a week later and it was so very disappointing! There was a wedding and the hotel was full - this changed everything! The service was poor, the food was poor (we got food poisening in The Al Fresco restaurant) it was noisy, full of kids - it was really sad. This hotel is in a fantastic spot, very private and peaceful with great staff and a good quality restaurant. The food was excellent the first week but on our return we had to send food back numerous times. The day trip to Phang Nga Bay was brilliant with a great guide, the shuttle to town was good. If we hadn't returned I would be giving this hotel five stars because it truly is amazing. You feel like your'e in the middle of the jungle. If you want to do anything other than relax forget it, it's a half hour drive into the tiny village and everywhere shuts at 9pm.

We stayed here on our way to Koh Jum - it was absolutely fabulous - gorgeous rooms, fab food, quiet and just perfect. We decided to return a week later and it was so very disappointing! There was a wedding and the hotel was full - this changed everything! The service was poor, the food was poor (we got food poisening in The Al Fresco restaurant) it was noisy, full of kids - it was really sad. This hotel is in a fantastic spot, very private and peaceful with great staff and a good quality restaurant. The food was excellent the first week but on our return we had to send food back numerous times. The day trip to Phang Nga Bay was brilliant with a great guide, the shuttle to town was good. If we hadn't returned I would be giving this hotel five stars because it truly is amazing. You feel like your'e in the middle of the jungle. If you want to do anything other than relax forget it, it's a half hour drive into the tiny village and everywhere shuts at 9pm.

The staff are good and friendly except two occasions. Me and my Friend were not happy .The front office supervisor is not friendly and put in a stein face and unfriendly gesture. She better know how to service customer in the correct way. If not she should not be working in the hospitality industry.It was a very very hot day. I asked the staff if we are able to have more drinking water. Without even thinking and have pleasant thought , the staff just said a straight No. That is very bad. Even if there is a charge we are willing to pay. But saying No to a request that is reasonable I think it is not a good one. I stayed there second time but my Friend stayed the very first time and the experience is not good. We will not stay again. Good luck to them.

The staff are good and friendly except two occasions. Me and my Friend were not happy . The front office supervisor is not friendly and put in a stein face and unfriendly gesture. She better know how to service customer in the correct way. If not she should not be working in the hospitality industry. It was a very very hot day. I asked the staff if we are able to have more drinking water. Without even thinking and have pleasant thought , the staff just said a straight No. That is very bad. Even if there is a charge we are willing to pay. But saying No to a request that is reasonable I think it is not a good one. I stayed there second time but my Friend stayed the very first time and the experience is not good. We will not stay again. Good luck to them.

This is a very special place and we loved every minute there. The staff were wonderful, the food is excellent and the treehouse villas are simply amazing. Upon arriving there was a slight mistake over our booking and the staff made up for their error quickly - offering us several free dinners and spa treatments. We would recommend this to everyone and will definitely be back soon

The Oriental Hornbills in the trees in front of our room in the morning was amazing. The lush, forest and gardens. Very tropical. Food was good.

The Oriental Hornbills in the trees in front of our room in the morning was amazing.The lush, forest and gardens. Very tropical.Food was good.